197418412-8-1-2019-30-CC-MRUZ-BENPWT-20190802114112

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197418412
Report Date: 08/01/2019
Date Signed: 08/01/2019 12:43:22 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2019 and conducted by Evaluator Martha J Vasquez

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20190516113536

FACILITY NAME:	TURNING POINT MONTESSORI		FACILITY NUMBER:	197418412
ADMINISTRATOR:	SHYAMALA IYER		FACILITY TYPE:	850
ADDRESS:	6610 SHOUP AVENUE		TELEPHONE:	(818) 347-2144
CITY:	CANOGA PARK	STATE: CA	ZIP CODE:	91307
CAPACITY:	45	CENSUS: 37	DATE:	08/01/2019
		UNANNOUNCED	TIME BEGAN:	08:23 AM
MET WITH:	Mary Gossett, Licensee and and Shyamala Iyer, Center Director		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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9

Staff failed to provide the child's authorized representative with child's updated records.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Martha Vasquez conducted an unannounced complaint investigation inspection to the licensed facility to interview staff, obtained records, and deliver the findings the aforementioned allegation(s). Upon arrival, LPA met with Mary Gossett, Licensee. LPA explained the purpose of the inspection. LPA toured the facility indoors and outdoors at 08:40 AM. LPA observed 37 children in care. LPA interviewed staff and obtained records during the inspection.

This agency has investigated the aforementioned complaint allegation(s). Based upon the evidence obtained through the course of investigation which include observations at the facility, interview with relevant parties, and records review, we have concluded there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, this allegation has been determined unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation(s) occurred. An exit interview was completed and a copy of this report was provided to Mary Gossett, Licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jennie Ferreira	TELEPHONE: (424) 301-3067
LICENSING EVALUATOR NAME: Martha J Vasquez	TELEPHONE: (424) 301-3077
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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