197418442-8-26-2021-30-CC-MNEL-C6KTAT-20210905143400

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197418442
Report Date: 08/26/2021
Date Signed: 08/26/2021 02:16:28 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2021 and conducted by Evaluator Adrian Risher

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20210611083020

FACILITY NAME:	LOVE THYSELF CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	197418442
ADMINISTRATOR:	CHERYL M. MUHAMMAD		FACILITY TYPE:	850
ADDRESS:	10411 SOUTH WESTERN AVENUE		TELEPHONE:	(323) 755-6151
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	40	CENSUS: 19	DATE:	08/26/2021
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Cheryl Muhammad Director		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Personal Rights-Teacher hit day-care child.

INVESTIGATION FINDINGS:

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On 08/26/2021 at 12:30 PM, Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint visit regarding the above-mentioned allegation. Upon arrival, LPA met with Cheryl Muhammad, Director. LPA explained the purpose of the inspection. LPA observed 19 children in care with 3 staff.

Reporting Party stated that a staff member hit their child while they were at the daycare.

On 06/15/2021, LPA Risher conducted the 10 day visit for the above allegation. During the visit, LPA interviewed the Director, Staff and children. Director stated that they use core knowledge words to get the children to self correct. Staff also have the children move to the back row to sit until they are ready to join the class. Staff stated that they have the children sit in the back row. Children stated that they get hit when they get in trouble at the daycare.

Substantiated

Estimated Days of Completion: 80

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian Risher	TELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20210611083020

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LOVE THYSELF CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 197418442
	VISIT DATE: 08/26/2021

NARRATIVE

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On 08/19/2021, LPA Risher returned to the facility to conduct additional children’s interviews. Children stated you get a sad face or they are sent to the back row if you do not behave at school. Children also stated that they are hit with a stick when they are not listening to the children. Children appeared intimidated by this stick(pointer) that is being used in the facility.

Based on the investigation which included interviews with relevant parties and observations by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section 101223 is being cited on the attached LIC 9099D page. The facility will be cited for a Personal Rights violation.

Director was advised that each parent or child representative must sign the LIC 9224 Acknowledgement of Receipt of Licensing Report and return by the close of the business day or upon the next day that the child returns to the facility. Parents or guardians of newly enrolled children within the next 12 months need to be provided with a copy of the licensing reports and place the LIC 9224 in each child's file.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided. A plan of correction was discussed and provided to the Director.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian Risher	TELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2021

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20210611083020

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LOVE THYSELF CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 197418442
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/26/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/09/2021 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature...	1 2 3 4 5 6 7	Director will schedule an In-Service meeting for staff about Personal Rights. Director will conduct training with agenda that includes Title 22 center-based regulations(101223) and Personal Rights video. Staff will write a declaration stating that they watched the video and read/understand Title 22 101223
	8 9 10 11 12 13 14	This requirement was not met as evidenced by: Staff did not ensure that the children's Personal Rights were secured by refraining from hitting the children in care which poses an immediate risk to the health & safety of the children in care.	8 9 10 11 12 13 14	Personal Rights. Facility will update disciplinary policy with the step-by-step method that will be used when children are not behaving and provide it to the parents. Facility handbook with be amended with this update. Director will provide the declarations & updated policy to LPA by 09/09/2021.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian Risher	TELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2021

LIC9099 (FAS) - (06/04)

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