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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418442
Report Date: 07/14/2022
Date Signed: 07/14/2022 03:55:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2022 and conducted by Evaluator Lillian J Casillas
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220712132357
FACILITY NAME:LOVE THYSELF CHILD DEVELOPMENT CENTERFACILITY NUMBER:
197418442
ADMINISTRATOR:CHERYL M. MUHAMMADFACILITY TYPE:
850
ADDRESS:10411 SOUTH WESTERN AVENUETELEPHONE:
(323) 755-6151
CITY:LOS ANGELESSTATE: CAZIP CODE:
90047
CAPACITY:40CENSUS: 20DATE:
07/14/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Maryam MyersTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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License: Facility is operating beyond terms and conditions of their license
INVESTIGATION FINDINGS:
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On 7/14/2022, Licensing Program Analyst (LPA) Lillian Casillas conducted an unannounced 10-day complaint visit for the purpose of initiating the investigation for the above allegations. LPA met with Staff 1 (S1), Maryam Myers, and explained the purpose of the visit. S1 stated Licensee, Cheryl Muhammad, is out of town until 7/18/2022. LPA spoke with Licensee over the phone to explain the purpose of the visit. LPA observed 29 children supervised by 4 staff. Staff 5 does not supervise children.

During today’s inspection, LPA toured the inside and outside of the child care center. LPA reviewed the following documents: children’s Roster, sign in/out sheets for 7/11/2022, children’s files, and staff files. LPA interviewed the 4 staff and 6 children. LPA observed Child 1 (C1) in class with preschool-age children. S1 and Staff 3 (S3) confirmed C1 is under two years of age. S1 and S2 also stated the facility accepts enrolment of children of 1 years of age.

[CONTINUE ON PAGE 2]
Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J CasillasTELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20220712132357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LOVE THYSELF CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 197418442
VISIT DATE: 07/14/2022
NARRATIVE
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PAGE 2

Based on observation, record review, and interviews, there is a is a preponderance of evidence to prove that the allegation is SUBSTANTIATED. The facility is licensed to provide care and supervision for children ages 2 through entry into 1st grade. LPA reviewed C1's file, which revealed the birth date, and LPA observed C1 in class amongst children of pre-school age. S1 and S3 both confirmed C1 is under 2 years of age. A Type A deficiency was cited during today's inspection (see LIC9099-D for details).

Upon receipt of this report, the Licensee shall post the Notice of Site Visit (LIC 9213) and any Licensing report documenting a type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement of Receipt (LIC 9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224).

An exit interview was conducted, and a copy of this report was provided to S1, along with the LIC 9213 Notice of Site Visit and Appeal Rights.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J CasillasTELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 30-CC-20220712132357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LOVE THYSELF CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 197418442
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/14/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/14/2022
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity and Ambulatory Status
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement was not met as evidenced by:
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Licensee and Staff 1 shall immediately discontinue enrolling and accepting children into the program prior to reaching their 2nd birthday. Any children currently in care shall be disenrolled and re-enrolled after reaching their 2nd birthday. Licensee agrees to add an addendum to the admissions agreement that
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Based on observation, record review, and interviews, the facility failed to comply with the license issued for age ranges 2 through entry into 1st grade by enrolling and accepting Child 1 prior to the child's second birthday, which poses an immediate health, safety, or personal rights risk to children in care.
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clearly states no child shall be present in the Center until after the child has reached their 2nd birthday. Parents/Licensee will sign and date the addendum and shall submit to LPA via postal mail or email by 7/22/2022.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J CasillasTELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3