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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418469
Report Date: 05/06/2022
Date Signed: 05/06/2022 09:02:44 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2022 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220314160501
FACILITY NAME:RAINBOW DREW CHILD DEVELOPMENT CORPORATIONFACILITY NUMBER:
197418469
ADMINISTRATOR:CHARITY MARTINFACILITY TYPE:
850
ADDRESS:12611 S. WILLOWBROOK AVETELEPHONE:
(310) 608-3481
CITY:COMPTONSTATE: CAZIP CODE:
90222
CAPACITY:72CENSUS: 12DATE:
05/06/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Pamela Torres, Site Supervisor TIME COMPLETED:
09:20 AM
ALLEGATION(S):
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Facility is not allowing outdoor play
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection to the above facility on 05/06/22 at approximately 8:30AM. The purpose of the visit was to deliver findings for the above allegation. LPA met with Pamela Torres, Site Supervisor, who guided LPA on a tour of the facility. There were 12 children present with 5 staff.

During the investigation LPA conducted interviews, took pictures, and obtained copies of documentation.

Information provided by the reporting party indicated that children are not being allowed to play outside.

Per Site Supervisor, children are allowed to go outdoors on a daily basis unless there is a cause for concern, the facility has their own security guard that surveillances the facility during hours of operation and the facility has a security protective screen along their outdoor fencing so that children cannot see or be seen.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220314160501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: RAINBOW DREW CHILD DEVELOPMENT CORPORATION
FACILITY NUMBER: 197418469
VISIT DATE: 05/06/2022
NARRATIVE
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Site Supervisor disclosed that no one from next door has been observed to be at the facility during the hours of operation and they are in close communication with the local sheriff department if needed.

Staff interviews revealed that Staff #1, #2, #3, and #6 did not prevent children from going outdoors and chose to keep children inside while custodial staff thoroughly cleaned and disinfected an area in the yard due to observing excrements.

Parents interviews revealed that there are no concerns about the facility itself and no concerns about the care that is being provided.

Child #1 disclosed that staff told them they couldn’t go outside due to “poop” on the yard. Child #4 disclosed that they go out to play all the time but could not recall one time they were not allowed to go outside. Child #2 and #3 made no disclosures about not being allowed to go outside.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Pamela Torres, Site Supervisor, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2