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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418470
Report Date: 07/10/2024
Date Signed: 07/10/2024 04:42:50 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2024 and conducted by Evaluator Susann Sanchez
COMPLAINT CONTROL NUMBER: 54-CC-20240516121959
FACILITY NAME:IMMANUEL DREW CHILD DEVELOPMENT CORPORATIONFACILITY NUMBER:
197418470
ADMINISTRATOR:TAMELA TYLERFACILITY TYPE:
850
ADDRESS:506 E. LAUREL STREETTELEPHONE:
(310) 635-3543
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:84CENSUS: DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rosemary Ortiz, Site SupervisorTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Facility staff do not maintain facility in good repair
Facility staff do not maintain facility clean
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Susann Sanchez and Ashley Calderon conducted an unannounced complaint inspection. LPA met with Rosemary Ortiz, Site Supervisor for the purpose of delivering the findings for the above allegations. With permission, LPAs gave themselves a tour of the facility. LPAs observed 18 children and 8 staff.

Parents, children, and staff were interviewed during the investigation. On 05/21/24, LPAs observed that the main door unlock was not functioning. LPAs also observed gate in the playground to be bent in the preschool yard (photos were taken) and multiple holes in the playground floor. The pavement was not leveled (photos were taken) in the playground. Witness (W) #1, and #3 stated that the facility needs repairs and during the month of April and the gate between the toddler yard and the preschool yard was broken.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 54-CC-20240516121959
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: IMMANUEL DREW CHILD DEVELOPMENT CORPORATION
FACILITY NUMBER: 197418470
VISIT DATE: 07/10/2024
NARRATIVE
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On 05/21/24, LPAs observed the facility to be unkempt. The following was observed and photo’s where taken:

- Trash cans in the play yards and in classrooms where full and open

- Trash and debris on the playgrounds

- Broken toys and trash in the parking lots.

W#1, #2, #3 stated that the facility is not clean. A representative from Drew Corporation stated that the corporation is aware that the facility is in need of repairs and cleaning still needs to be done. Per representative, the corporation became aware in late March 2024 and has been working to maintain facility. Per representative, corporate did not know the conditions of the facility until previous director left and a random inspection occurred by corporate.

Based on LPA interviews and observations, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22, Division 12, Chapter number 1) are being cited on the attached LIC 9099D. An exit interview was conducted and report was reviewed with the Director. A notice of site visit was given and must remain posted for 30 days. Failure to maintain posting as required will result in a $100.00 civil penalty. Appeal rights were discussed and provided to Site Supervisor, Ortiz.

SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 54-CC-20240516121959
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: IMMANUEL DREW CHILD DEVELOPMENT CORPORATION
FACILITY NUMBER: 197418470
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/11/2024
Section Cited
CCR
101238(a)
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Buildings and Grounds. The child care center shall be clean, safe, sanitary and in good repair at all times. This requirement is not met as evidence by LPAs observations and interviews conducted with staff and parents. On 05/21/24, LPAs observed and photographed, broken toys, door, and a
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All corrections were made the same week. LPAs observed corrections on 06/07/24. Corrections were cleared during todays inspection.
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a bent gate. Staff and parents interviewed stated that the gate between the preschool yard and toddler yard was also broken.
This poses a potential risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2024 and conducted by Evaluator Susann Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240516121959

FACILITY NAME:IMMANUEL DREW CHILD DEVELOPMENT CORPORATIONFACILITY NUMBER:
197418470
ADMINISTRATOR:TAMELA TYLERFACILITY TYPE:
850
ADDRESS:506 E. LAUREL STREETTELEPHONE:
(310) 635-3543
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:84CENSUS: DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rosemary Ortiz, Site SupervisorTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Facility staff do not properly supervise children
Facility staff allowed bins full of rainwater to sit where children play, posing a hazard
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Susann Sanchez and Ashley Calderon conducted an unannounced complaint inspection. LPA met with Rosemary Ortiz, Program Supervisor for the purpose of delivering the findings for the above allegations. Rosemary Ortiz, Program Supervisor gave LPAs permission to give themselves a tour of the facility. LPAs observed 18 children and 8 staff.

Staff, children, and parents were interviewed during the investigation process. All children interviewed stated that there are always teachers present. LPAs observed on 05/21/24, 06/07/24 and during today's, that all classrooms were in ratios and staff was supervising children. Child #2 and Child #3 stated that teachers change and leave often. Witness #2 stated that supervision is “okay, but hard to know staff, since staff keep leaving.” In regarding to the allegation “facility staff allowed bins full of rainwater to sit where children play, posing a hazard,” no parents interviewed made statements regarding the above allegation. Staff #1 did state that there was bins full of water after the rain in the playground and it was heavy to remove. But since yard was still wet, children were not going out at that time. All children interviewed did not make any disclosures.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 54-CC-20240516121959
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: IMMANUEL DREW CHILD DEVELOPMENT CORPORATION
FACILITY NUMBER: 197418470
VISIT DATE: 07/10/2024
NARRATIVE
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Based on the information obtained, there is not a preponderance of evidence to prove that personal rights were violated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. Appeal rights were provided and discussed with the facility representative. A Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Exit interview was conducted and report was reviewed with Site Supervisor Ortiz.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5