197418565-2-25-2021-30-CC-VBAA-BYL3DS-20210225171002

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197418565
Report Date: 02/25/2021
Date Signed: 02/25/2021 03:33:35 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/04/2021 and conducted by Evaluator Miriam Cohen

COMPLAINT CONTROL NUMBER: 30-CC-20210104092532

FACILITY NAME:	BOCCUTI FAMILY CHILD CARE		FACILITY NUMBER:	197418565
ADMINISTRATOR:	BOCCUTI, LORENA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 653-5137
CITY:	LAKE BALBOA	STATE: CA	ZIP CODE:	91406
CAPACITY:	14	CENSUS: 10	DATE:	02/25/2021
		UNANNOUNCED	TIME BEGAN:	03:07 PM
MET WITH:	Lorena Boccuti, Licensee		TIME COMPLETED:	03:33 PM

ALLEGATION(S):

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Licensee allowed children to sleep in a chair
Licensee does not have individual cribs for infants

INVESTIGATION FINDINGS:

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This report is being delivered electronically per Tele-Visits Procedure for COVID-19.

On 02/25/2021 @ 3:09 PM, Licensing Program Analyst (LPA), Miriam Cohen met with the licensee, Lorena Boccuti, for the purpose of delivering the findings on the above allegations.

Based upon the following observations below, facts revealed that, there is not a preponderance of the evidence to support that the licensee committed the allegations mentioned above:
A. Telephone interviews with two parents of children currently enrolled in day care
1) One parent stated that a photo was shared by licensee showing her two infant children sleeping separately in two cribs
2) One parent disclosed an experience when she picked up her children unannounced; all children were observed sleeping on mats and cribs but not in a chair

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20210104092532

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BOCCUTI FAMILY CHILD CARE	FACILITY NUMBER: 197418565
	VISIT DATE: 02/25/2021

NARRATIVE

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B. Virtual interview with licensee – during an unannounced telephone visit with licensee, LPA Cohen asked for the phone visit to be converted into a Facetime virtual inspection. The licensee immediately complied without hesitation. LPA was able to conduct an impromptu virtual and visual inspection of the entire facility. LPA Cohen witnessed the following: All five children practicing social distancing for indoor and outdoor morning activities; two cribs were observed with specific infant name tags; licensee explained that one of the infant is old enough to use a mat for napping; and children were not observed sleeping in a chair.

Therefore, the following conclusion has been determined concerning the above allegations: Unsubstantiated
Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.
An exit interview and a copy of this report were provided to Lorena Boccuti. The licensee was advised that an email will be sent with the report attached, which has been reviewed during the tele-visit. Ms. Boccuti was further counseled that a reply email or read receipt shall be considered an acknowledgement that she is in receipt of this report.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Miriam Cohen	TELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:	DATE: 02/25/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2021

LIC9099 (FAS) - (06/04)

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