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13 | On 4/23/2024, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Director, Bibiana Aguilera. LPA toured the facility and observed 16 infants with 5 staff.
LPA conducted a full investigation that included staff and parent interviews, review of documentation and LPA’s recorded observation. During parent interviews, parents disclosed; they noticed a leak in the infant room, during drop offs and pick-ups, but it was not a major concern for leaving their children. Parent also express they were satisfied with the level of care provided. During this investigation LPA also recorded observation of the infant classroom with an active water leak from the ceiling at the time of visit on 2/21/2024. Staff stated the issues with the facility are currently being addressed and worked on, however the repairs could not be completed in a timely manner, due to the continuous weather conditions. Director submitted receipts for work orders from maintenance companies. 9099-C
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