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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418778
Report Date: 09/13/2022
Date Signed: 09/13/2022 02:25:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2022 and conducted by Evaluator Lady King
COMPLAINT CONTROL NUMBER: 12-CC-20220829135603
FACILITY NAME:WHEATLE FAMILY CHILD CAREFACILITY NUMBER:
197418778
ADMINISTRATOR:WHEATLE NANDEL STEPHANIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 579-0293
CITY:LANCASTERSTATE: CAZIP CODE:
93535
CAPACITY:14CENSUS: 2DATE:
09/13/2022
UNANNOUNCEDTIME BEGAN:
01:29 PM
MET WITH:Jessica MayesTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Provider engaged in verbal altercation in the presence of daycare children.






INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) King-Lewis conducted an unannounced inspection on the above allegation. LPA disclosed the purpose of inspection and was granted entry by staff Jessica Mayes. Upon entry LPA counted 02 school age children in care.

During investigation, LPA conducted interviews with staff, children, and licensee with regards to the allegation, Staff engaged in verbal altercation in the presence of day care children. From the information gathered, the verbal dispute was between staff and a parent of day care children while the children were present. Licensee stated staff has suspended until further notice.

Based on evidence obtained the above allegation is Substantiated. A finding that the complaint is substantiated means that allegation is valid because the preponderance of the evidence standard has been met.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20220829135603
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: WHEATLE FAMILY CHILD CARE
FACILITY NUMBER: 197418778
VISIT DATE: 09/13/2022
NARRATIVE
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The facility was cited a type B deficiency see complaint investigation report LIC 9099D for deficiency cited.

An exit interview was conducted, a copy of this Report, Appeal Rights and Notice of Site Visit were provided to staff.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20220829135603
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: WHEATLE FAMILY CHILD CARE
FACILITY NUMBER: 197418778
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/13/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/20/2022
Section Cited
CCR
102423(a)(2)
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Personal Rights : (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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Licensee states she will provide the department, documentation stating the day care staff has been trained on how to de-escalate situations and how not to violate children personal rights.
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(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement is not met as evidenced by: staff engaged in a verbal altercation with a parent in front of day care children which poses a potential health, safety or personal rights risk to persons in care .
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 202-3798
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 568-8933
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3