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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418792
Report Date: 09/17/2024
Date Signed: 09/18/2024 12:31:22 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2024 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240909095256
FACILITY NAME:YASURAGI CHILD CARE CENTERFACILITY NUMBER:
197418792
ADMINISTRATOR:AKIRA HAGAFACILITY TYPE:
850
ADDRESS:16110 LA SALLE AVENUETELEPHONE:
(310) 819-8157
CITY:GARDENASTATE: CAZIP CODE:
90247
CAPACITY:62CENSUS: 28DATE:
09/17/2024
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Akira Haga and Naoko UrasakiTIME COMPLETED:
05:30 PM
ALLEGATION(S):
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Personal Rights-Staff yelling at children
INVESTIGATION FINDINGS:
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9/17/24, Licensing Program Analyst (LPA) V. Wheatley met with the director Akira Haga and the principal Naoko Urasake regarding the above allegation. LPA Wheatley observed 28 children napping upon arrival. LPA reviewed the staff roster, children's roster and records. LPA interviewed director, staff and children.

Based on information obtained and interviews which were conducted, the allegation is valid and the finding is Substantiated. A substantiated finding means that the commplaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met. Staff #1 and Staff #2 have been violating children's personal rights.

Exit interview conducted. Report will be provided to director. A copy of Notice of Site Visit will be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240909095256
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: YASURAGI CHILD CARE CENTER
FACILITY NUMBER: 197418792
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/18/2024
Section Cited
CCR
101223(a)
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101223(a)(3)-Personal Rights-(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
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The Principal will submit a Plan of Correction to the department by 9/18/24. The Principal will meet with the staff regarding Personal Rights and submit proof of the meeting to the Department. Also, a Staff training will be conducted with the staff reviewing the CCL videos. In addition, a trainer will be hired.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2024
LIC9099 (FAS) - (06/04)
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