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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197419068
Report Date: 06/01/2021
Date Signed: 06/14/2021 02:02:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:SAVOIR FAIRE LANGUAGE INSTITUTEFACILITY NUMBER:
197419068
ADMINISTRATOR:ZOILA V. NORWOODFACILITY TYPE:
850
ADDRESS:117 W. TORRANCE BLVD.TELEPHONE:
(310) 379-1086
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90277
CAPACITY:44CENSUS: 26DATE:
06/01/2021
TYPE OF VISIT:Case Management - Licensee InitiatedANNOUNCEDTIME BEGAN:
10:03 AM
MET WITH:Zoila Norwood, Owner/ DirectorTIME COMPLETED:
12:50 PM
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On 6/01/2021 at 10:03 am, Licensing Program Analyst (LPA), Deborah Lowe and LPA Claudia Escobedo made an announced visit to Savoir Faire Language Institute for the purpose of conducting a pre-licensing visit for a capacity increase. LPA Lowe and LPA Escobedo met with Owner / Director Zoila Norwood. LPA Lowe and LPA Escobedo toured the facility. The facility is requesting an increase to the preschool license for a capacity of 52 children from current capacity of 44 preschool children.

An approved fire clearance was conducted by Fire Inspector Brian Regan from the Redondo Beach Fire Department on 5/25/2021.

Measurements
Room 1 is the room facility is requesting to add. Measurement of whole facility was conducted due to changes in facility sketch from previous requested changes. See facility sketch attached on page 8 for break down of measurements.

Room 1 (2 year-old room) (27.67 x 13.83) = 382.68 - (encumbered space) 19.57 = a total of 363.11

Room 2 (27.42 x 12.5) = 342.75 - (encumbered space) 13.55 = a total of 329.20

Room 3 (13 x 22.92) = a total of 297.96 (no encumbered space)

Room 4 (23.08 x 12.5) = 288.50 - (encumbered space) 9.28 = a total of 279.23

Room 5 square (7.75 x 9.67) = 74.94 - (encumbered space) 4.91 = 70.04
Room 5 rectangle (33.33 x 10) = 333.30 (no encumbered space) Room 5 total 333.30 + 70.04 =
a total of 403.24 Page 1 of 8
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/01/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC809 (FAS) - (06/04)
Page: 1 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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Common Room 1 (shared with rooms 2, 3, & 4) section 1 aligns with room 4 - (14.17 x 11.25) = 159.41
Common Room 1 section 2 aligns with room 3 - (13.08 x 14.75) = 192.93 (no encumbered space)
159.41 + 192.93 = a total of 352.34.

Common Room 2 is located between room 1 & 5. Section 1 (10.08 x 11.58) - (encumbered space) 6.04 = 110.69. Section 2 (22.42 x 14.42) = 323.30 (no encumbered space). 110.69 + 323.30 = a total of 433.99.

Measurement totals for classroom space: 363.11 + 329.20 + 297.96 + 279.23 + 403.24 + 352.34 + 433.99 = 2459.07 divided by 35 sq ft for a total of 70 children.

Outdoor Measurement
Outdoor space is accessed through door in Common Area 1. Outdoor area was measured in sections due to space is not even.

Covered activity space (13 x 7.42) = 96.46 + (10.17 x 4.33) = 44.04 + (10.58 x 7.75) = 82.00
96.46 + 44.04 + 82 = a total of 222.49

Concrete outdoor space: (15 x 7.67) = 115.05 + (17.25 x 11.58) = 199.76 + (15.08 x 55.5) = 836.94 + (8.42 x 9) = 75.78. 115.05 + 199.76 + 836.94 + 75.78 = a total of 1227.53

Measurements totals for outdoor space: 222.49 + 1227.53 = 1450.02 divided by 75 sq ft for a total of 19 children.

Restrooms:
Two restrooms were observed. Restroom in Common Area 1 was observed to have 4 toilets and 3 sinks. Restroom in Common Area 2 was observed to have 1 toilet, 1 sink, and 1 changing table. Bathroom calculations require 1 toilet per 15 children, facility has 5 toilets therefore facility can accommodate 75 children. Sink calculation requires 1 sink per 15 children, facility has 4 sinks therefore facility can accommodate 60 children.

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SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 2 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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Indoor activity space
LPA Lowe and LPA Escobedo observed indoor activity space to have age appropriate furniture and toys in good repair, including tables, and chairs. Hooks on wall in Common Area 2 for children in room 1 to keep personal belongings in backpacks.

Room 1 was observed with 3 windows with screens accessible to children. Open area of windows are at ground level to room.

Fire extinguisher was observed with a service date of 9/29/2020. Facility is equipped with a sprinkler system and fire alarm system. Carbon monoxide detector was not observed in facility. Smoke detectors were observed in 2 out of 5 classrooms. Facility has central heating and air. First aid kits are stored in each classroom.

Directors office will be used for isolation of ill children. Required posting were observed in Common Room 1 and hallway for public viewing. Parent / guardian sign in and out is located at each of the two entrances to facility. Facility is using an electronic sign in / out program. Facility has a working phone land line available.
Family handbook states medications will be stored in locked cabinet in directors office, at time of visit Director stated they have no current medications stored in the office. Epi pens were observed in room 3 and 4 for staff to have immediate access if prescribed child is in distress.

Food Service:
Children will bring their own lunch from home and facility will provide snacks. Refrigerator was observed near Common Area 2 along with cabinets for food storage. Refrigerator was observed to be clean and in good working order. Water is provided with the use of a water cooler dispenser (hot & cold water), staff fill water pictures and take to classrooms.

Napping
Children nap in their classrooms. Napping cots were observed to be vinyl material. Director stated cots are disinfected daily. Children bring their own sheets and blankets from home and take home once a week for cleaning. Director stated they have extra bedding in case a family forgets. Page 3 of 8
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 3 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
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Incidental Medical Services (IMS) For IMS information see Evaluator Manual - Regulation Interpretations and Procedures for Child Care Centers Sections 101173 and 101226. When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice)/ (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: http://www.ada.gov/childqanda.html.

Required Postings/Licensee shall have posted in the Child Care Center at all times the following:
Facility license.
Personal Rights form (LIC 613A).
Menus.
Child passenger restraint system poster. (PUB 269).
Daily activity schedule.
Emergency Disaster Plan (LIC 610) and Earthquake Preparedness Checklist (LIC 9148) Parent’s Rights Poster (PUB 393).
Notice of Site Visit (LIC 9213).
Any licensing report documenting a type”A” citation must be posted for 30 days.
Any licensing report or other document verifying compliance or non-compliance with the Department’s order to correct a Type A deficiency must be posted for 30 days.

Employee/Volunteer Files shall also be maintained and shall contain the following


Health Screening Report - Facility Personnel (LIC 503) and TB Clearance.
Proof of Immunizations
TB Clearance and "Good Health" statement from volunteers.
Personnel Record (LIC 501) or application/resume.
Evaluation of Director Qualifications (LIC 9096).
Evaluation of Teacher Qualifications (LIC 9095).
For each aide under age 18, verification of high school graduation or current participation in an occupational program conducted by an accredited high school or college.

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SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 4 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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Criminal Record Statement (LIC 508) for staff subject to fingerprint requirements.Fingerprint clearances - Proof of clearance (Criminal Record, FBI and Child Abuse).

Appropriate driver's license for person(s) transporting children.

Mandated Reporter: Beginning on January 1, 2018, AB 1207, requires all licensed providers, applicants, directors and employees to complete training as specified on their mandated reporter duties and to renew their training every two years. Volunteers are encouraged but not required to take the training.


Website: www.mandatedreporterca.com

Senate Bill (SB) 792: This bill, commencing September 1, 2016, prohibits a person from being employed or volunteering at a child care facility or family day care if he or she has not been immunized against influenza, pertussis and measles.
Senate Bill (SB) 277 New Immunization Requirement: Beginning January 1, 2016, personal beliefs exemptions will no longer be an option for the vaccines that are currently required for entry into child care or school in California. Personal beliefs exemptions already on file will remain valid until the child reaches the next immunization checkpoint.

SIDS & SHAKEN BABY SYNDROME INFORMATION: LPA discussed safe sleep for infants with applicant: Infants must be placed on their backs and must be physically checked every 15 minutes to gauge temperature and ensure they are breathing. Applicant reviewed both items provided and understands the guidance of safe sleep practices. LPA discussed flyer given today (Never Shake a Baby) Applicant reviewed flyer and understands the preventive practices of shaken baby syndrome and abusive head trauma.



Safe Sleep Links:
AAP: https://www.healthychildren.org/English/ages-stages/baby/sleep/Pages/A-Parents-Guide-to-Safe-Sleep.aspx
NIH: https://safetosleep.nichd.nih.gov/safesleepbasics/environment/room/text_alternative

Safe to Sleep Campaign: https://safetosleep.nichd.nih.gov/materials

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SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 5 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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Licensee shall maintain Administrative Records which shall have the following:
Administrative Records
Written inspection procedures for accepting children on a daily basis.
Sign-in/sign-out sheets kept for current 30 days, or approved waiver to use electronic pin system.
Admission policies, including admission criteria, ages of children who will be accepted; medical assessment requirements; program activities, supplemental services, if any; field trip provisions, transportation arrangements, food service, if any.
Designation of Facility Responsibility (LIC 308).
Personnel Report (LIC 500) showing current roster.
Licensee affidavit regarding persons exempt from fingerprint requirements (Use back of LIC 500).
Emergency Disaster Plan (LIC 610) (a posting requirement; see below) with verification that disaster drills are conducted every six months. Documentation of drills shall be maintained for at least one year.Up-to-date list of qualified teacher substitutes.
Documentation of exceptions and waivers: Facility Waiver Request (LIC 956) and Exception/Exemption Request (LIC 971).
Annual licensing reports and substantiated complaints from the last three years (must be available at the center for public review). and a Child Care Facility Roster (LIC 9040).

The applicant was informed of The Child Care Advocate Program (CCAP) that is administered from within the Community Care Licensing Division. CCAP participates in many community activities and special projects in order to disseminate information on the State’s licensing role, provide information to the public and parents on child care licensing, and provide many other helpful resources to the licensees and the public. CCAP’s direct contact information is as followed: Phone number: (916) 654-1541.
Email Address: childcareadvocatesprogram@dss.ca.gov

Appeal Process: A licensee may file an appeal, in writing 15 business days from the date of receiving the penalty assessment. All appeals must be sent to:

California Department of Social Services | Community Care Licensing Division 300 N. Continental Blvd. Suite, 290-A El Segundo, CA 90245 Page 6 of 8

SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 6 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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The following corrections are needed before a capacity increase will be considered:
  1. Add room numbers to each classroom according to facility sketch reviewed at Licensing Visit.
  2. Submit an updated facility sketch with assigned room numbers and outdoor sketch to show current measurements.
  3. Bathroom in Common Area 2 - Per Regulation 101229 (a)(1) Responsibility for Providing Care and Supervision -"Supervision shall include visual observation." Full size door to bathroom - Provide how you will ensure visual supervision of bathroom.
  4. Install Carbon Monoxide detector - send picture of box purchased in and picture of carbon detector once installed.
  5. Smoke Detectors needed in rooms 2, 3, and 4 - send pictures once installed
  6. Epi Pens - make inaccessible to children - place in classroom cabinet.
  7. Lower tables in room 1 to appropriate height for age of children
  8. Trash can in Common Area 2 needs a lid to trash can
  9. Water Cooler in Common Area 2 has access to hot water - water cooler needs to be made inaccessible to children
  10. Windows low to ground in room 1 need to be made inaccessible to children. Children have access to screen when open.
  11. Cleaning chemicals need to be stored in locked cabinet - includes Lysol disinfectant spray
  12. Required postings - update LIC 610 Emergency Disaster Plan, add LIC 613A Personal Rights, and LIC 9148 Earthquake Preparedness Checklist.
  13. Outdoor - wood paneling at child's level is splintering - needs repair.
  14. Outdoor - near tomato garden wood paneling at child's level splintering and there is a hole in area at bottom with rust - needs repair.
  15. Page 7 of 8
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 7 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SAVOIR FAIRE LANGUAGE INSTITUTE
FACILITY NUMBER: 197419068
VISIT DATE: 06/01/2021
NARRATIVE
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15. Outdoor - garden area - metal displays for plants has sharp edges and rusting - needs repair or remove.
16. Outdoor - Blind Spot - area behind Little Tykes log cabin between the cabin and gate. Rearrange to ensure visual supervision at all times.

17. Outlet Covers - outlet covers are needed for all exposed outlets including outlets on extension cords.


Items of correction due by 6/18/2021.

Upon final administrative review and outstanding corrections needed, final decision of capacity increase License issuance will be determined by the department unit Licensing Program Manager.

Exit interview was completed over the phone with Zoila Norwood, Owner/ Director on 6/03/2021. Copy of report was provided to Licensee via email.

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SUPERVISOR'S NAME: Karren StarksTELEPHONE: (434) 301-3069
LICENSING EVALUATOR NAME: Deborah LoweTELEPHONE: (424) 301-3016
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC809 (FAS) - (06/04)
Page: 8 of 8