197419073-4-7-2022-30-CC-KSTS-CFF5PR-20220615200818

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419073
Report Date: 04/07/2022
Date Signed: 04/07/2022 01:38:48 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2022 and conducted by Evaluator Shandra Powell

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20220318170815

FACILITY NAME:	RAINBOW CHILDREN'S ACADEMY, CORP.		FACILITY NUMBER:	197419073
ADMINISTRATOR:	KELLY COLEMAN		FACILITY TYPE:	850
ADDRESS:	1213 CENTINELA AVENUE		TELEPHONE:	(310) 672-2400
CITY:	INGLEWOOD	STATE: CA	ZIP CODE:	90302
CAPACITY:	144	CENSUS: 57	DATE:	04/07/2022
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Kelly Coleman, Director		TIME COMPLETED:	01:54 PM

ALLEGATION(S):

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Licensee is falsely advertising hours of operation.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Shandra Powell conducted an unannounced complaint inspection in order to deliver findings regarding the above allegation. LPA met with Director Kelley Colman. Census were taken. LPA observed 3 toddlers and 54 preschoolers in attendence during this inspection.

Throughout the investigation, LPA conducted interviews with complainant, staff and director. LPA also conducted a records review. Per the complainant, the Licensee is falsely advertising hours of operation. During the application process for the facility to add a Infant License to the facility the hours of operation were changed from 24 hours to the hours of 5am to 10pm Monday thur Sunday. The facility is not approved to provide 24 hour care as previously licensed. LPA observed signs on front of facility (photos taken) advertising 24 hour care during inspection. This poses a potiential health and safety risk to children in care.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20220318170815

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RAINBOW CHILDREN'S ACADEMY, CORP.	FACILITY NUMBER: 197419073
	VISIT DATE: 04/07/2022

NARRATIVE

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Based on LPA observations and interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated.

The following is being cited in accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. Please see attached deficiency page for documentation of deficiency

Exit Interview conducted with Director Kelly Coleman. Appeals rights explained.

This report must remain on file for three(3) years. This report must be posted for 30 days in clear view, at the entrance of the facility.

A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 30-CC-20220318170815

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RAINBOW CHILDREN'S ACADEMY, CORP.	FACILITY NUMBER: 197419073
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 04/07/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 04/22/2022 Section Cited CCR 101163(a)	1 2 3 4 5 6 7	False Claims (a) No licensee, officer or employee of a licensee shall make or disseminate any false or misleading	1 2 3 4 5 6 7	Director will have all 24 hour verbiage will be taken off signage, parent handbooks and all other pre printed documents. Staff will be notified of the new hours for facility.
	8 9 10 11 12 13 14	statement regarding the child care center or any of the services provided by the center.	8 9 10 11 12 13 14	Director will send a copy of all corrected documents with photos of the front of bulilding to LPA by POC date 04/22/2022 via email.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (424) -30-3038
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 04/07/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022

LIC9099 (FAS) - (06/04)

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