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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419144
Report Date: 06/06/2019
Date Signed: 06/17/2019 07:08:06 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2019 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20190329102420
FACILITY NAME:TODDLER LEARNING CENTERFACILITY NUMBER:
197419144
ADMINISTRATOR:VANYO, DIZA LAURENFACILITY TYPE:
830
ADDRESS:7635 OWENSMOUTH AVENUETELEPHONE:
(818) 883-6643
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:24CENSUS: 12DATE:
06/06/2019
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Ashley Miranda/center directorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
Staff was force feeding a daycare infant.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Silva Garibyan conducted a follow up complaint investigation inspection to deliver the findings for the aforementioned complaint allegation. Upon arrival, LPA met with Center Director Ashley Miranda. LPA toured the facility indoors and outdoors at 11 :00 AM. LPA observed 11 infants in care. There were four infant teachers present at the time of the visit.

This agency has investigated the aforementioned complaint allegation(s). Based upon the evidence obtained through the course of investigation which include observations at the facility, interview with relevant parties, and records review, we have concluded there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, this allegation has been determined unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was completed and a copy of this report was provided to the Center Director Ashley Miranda.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Silva GaribyanTELEPHONE: (424) 301-3062
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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