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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419152
Report Date: 06/09/2020
Date Signed: 06/09/2020 10:50:18 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2019 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20191107150040
FACILITY NAME:24TH STREET EARLY ED. CENTERFACILITY NUMBER:
197419152
ADMINISTRATOR:REYES, JORGEFACILITY TYPE:
850
ADDRESS:2101 WEST 24TH STREETTELEPHONE:
(323) 733-2164
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:92CENSUS: 0DATE:
06/09/2020
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Patricia Ojeda, PrincipalTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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9
Personal Rights
(COVID-19)
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Rita Ramos Conducted a telephone conference on 06/09/20 at 10:15 AM due to COVID-19 and precautionary measures. The purpose of the telephone conference was to deliver the findings for the above allegation. LPA Ramos identified herself and discussed the purpose of the call with Patricia Ojeda, Principal. There were no children present during the telephone conference.

During the investigation conducted by Department’s Investigation Bureau (IB), interviews were conducted with the Principal, staff, and children. Also, during this investigation staff and children’s rosters were obtained and reviewed.

Based on documents obtained and interviews conducted the allegation may have happened or is valid; however, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, at this time the above allegation is unsubstantiated. -------------Page 1 of 2

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20191107150040
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: 24TH STREET EARLY ED. CENTER
FACILITY NUMBER: 197419152
VISIT DATE: 06/09/2020
NARRATIVE
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An exit phone interview was conducted with Patricia Ojeda and a copy of this report was signed by LPA Rita Ramos. This report was sent via email to Patricia Ojeda and an electronic read receipt confirms receiving the report. The representative was provided with the mailing address of the Monterey Park South West Regional office and agrees to send the original report by mail. Appeal Rights were also provided.


---------------Page 2 of 2
SUPERVISOR'S NAME: Brandi VanOostenTELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2