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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419353
Report Date: 09/09/2021
Date Signed: 09/09/2021 01:24:59 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2021 and conducted by Evaluator Denise Gibbs
COMPLAINT CONTROL NUMBER: 54-CC-20210719090453
FACILITY NAME:WORLD CITY CENTER (MCKINLEY DEL MAR, LLC.)FACILITY NUMBER:
197419353
ADMINISTRATOR:CRAWFORD, BRITTIEFACILITY TYPE:
850
ADDRESS:3911 W. ADAMS BLVD.TELEPHONE:
(323) 649-9544
CITY:LOS ANGELESSTATE: CAZIP CODE:
90018
CAPACITY:39CENSUS: 25DATE:
09/09/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Brittie Crawford, DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Personal Rights-Child in care touched inappropriately by staff.
Personal Rights- Staff handled daycare child in an inappropriate manner.
INVESTIGATION FINDINGS:
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This was a complaint inspection conducted by Denise Gibbs, Licensing Program Analyst (LPA) on 9/9/2021 at 11:00 AM. The purpose of this inspection was to conduct interviews and deliver findings. Complaint inspection was conducted with Director, Brittie Crawford.

During this inspection the Director took LPA on a tour of the facility. There were 25 children present and five staff upon arrival.

LPA conducted interviews with children and staff. Information gathered from all interviews provides no disclosures regarding the above allegation. Information obtained from interviews provided that children are independent and dress and undress themselves with little help from staff. The discipline at the facility is done by redirection and talking to the children. Per staff the children are not handled in an innappropitate manner. If needed to stop children from hurting peers, teachers will use their bodies as a barriers so the child does not get hurt. Per staff there is no physical restriction of the children.
---------------Page 1
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise GibbsTELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20210719090453
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WORLD CITY CENTER (MCKINLEY DEL MAR, LLC.)
FACILITY NUMBER: 197419353
VISIT DATE: 09/09/2021
NARRATIVE
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Parents and children made no disclosures regarding inappropriate touching by staff.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

There will be no deficiencies cited today 9/9/2021.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days.

Exit interview was conducted with Brittie Crawford, Director, during which appeal rights were explained. This report along with a copy of the appeal rights was provided. -----------PAGE 2
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise GibbsTELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:

DATE: 09/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2