197419443-10-9-2019-30-CC-SJSN-BGY42V-20191014184347

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419443
Report Date: 10/09/2019
Date Signed: 10/09/2019 12:23:27 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/16/2019 and conducted by Evaluator Christopher Garlington

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20190916090609

FACILITY NAME:	HIDDEN GEMS PRESCHOOL & ENRICHMENT CENTER		FACILITY NUMBER:	197419443
ADMINISTRATOR:	SIMS, CHARISSE A.		FACILITY TYPE:	850
ADDRESS:	2702 WEST FLORENCE AVENUE		TELEPHONE:	(310) 663-3456
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	21	CENSUS: 10	DATE:	10/09/2019
		ANNOUNCED	TIME BEGAN:	09:21 AM
MET WITH:	Charisse Sims		TIME COMPLETED:	12:40 PM

ALLEGATION(S):

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9

Facility staff handles day-care child in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christophera Garlington conducted a subsequent complaint visit to facility for the purpose of concluding the investigation into the above allegation. LPA met with Charisse Sims, Licensee who had 10 children in care along with 2 Teachers and 1 Aide. LPA conducted interviews with Staff 1, Staff 2, Child 1, Child 2, and Child 3.

Based upon interviews conducted, LPA's observations, review of documents, and evidence obtained during the course of this investigation the allegation has been determined Unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated has been made although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

A copy of this report was explained and issued to Licensee along with a copy of the Notice of Site Visit.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Christopher Garlington	TELEPHONE: (424) 301-3056
LICENSING EVALUATOR SIGNATURE:	DATE: 10/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/09/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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