197419443-8-5-2020-30-CC-SJSN-BSG9XK-20200813234538

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419443
Report Date: 08/05/2020
Date Signed: 08/05/2020 03:21:38 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2020 and conducted by Evaluator Angelica Ramirez

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200508141806

FACILITY NAME:	HIDDEN GEMS PRESCHOOL & ENRICHMENT CENTER		FACILITY NUMBER:	197419443
ADMINISTRATOR:	SIMS, CHARISSE A.		FACILITY TYPE:	850
ADDRESS:	2702 WEST FLORENCE AVENUE		TELEPHONE:	(323) 315-8750
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	21	CENSUS: 0	DATE:	08/05/2020
		UNANNOUNCED	TIME BEGAN:	02:57 PM
MET WITH:	Charisse Sims		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Daycare children are left unsupervised
Provider did not ensure that children are properly clothed
Provider is accepting children without an Admissions Agreement

INVESTIGATION FINDINGS:

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On 8/5/2020 at 3:00 PM Licensing Program Analyst (LPA) Angelica Ramirez conducted a tele-inspection call with licensee Charisse Sims due to the current public health crisis (COVID-19). LPA advised the reason for the call today is to deliver the findings of the complaint received on 5/8/2020 regarding the allegations referenced above. Licensee advised facility is currently closed due to summer break, no children present at the facility.

Based on interviews conducted with the licensee and parents, as well as documents obtained throughout the course of this investigation, it was determined that the licensee and her family (including six biological children) spend time at the facility outside of regular hours of operation. Occasionally the licensee's children may engage in water activities where they have bathing attire on. LPA found no evidence of a lack of supervision and observed COVID-19 safety guidelines in place. LPA also obtained copies of the admissions agreement for Child #1, 2 and 3.
Continued on LIC9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3077
LICENSING EVALUATOR NAME: Angelica Ramirez	TELEPHONE: (424) 301-3071
LICENSING EVALUATOR SIGNATURE:	DATE: 08/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200508141806

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HIDDEN GEMS PRESCHOOL & ENRICHMENT CENTER	FACILITY NUMBER: 197419443
	VISIT DATE: 08/05/2020

NARRATIVE

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Based on this information, the allegations referenced above were found to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred. LPA advised licensee complaint may be reopened if new evidence is received.

An exit interview was conducted via Tele-Visit with the Licensee, Charisse Sims in which this report was read to her. A copy of this report and a Notice of Site Visit were issued to the Licensee. The Notice of Site Visit is to be posted in a prominent area for 30 days.

A copy of this report is being emailed to the Licensee and it has been explained that a reply to the email shall be considered a substitute for the hard-copy signature.

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3077
LICENSING EVALUATOR NAME: Angelica Ramirez	TELEPHONE: (424) 301-3071
LICENSING EVALUATOR SIGNATURE:	DATE: 08/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2020

LIC9099 (FAS) - (06/04)

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