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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419481
Report Date: 11/28/2023
Date Signed: 11/28/2023 10:48:05 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230911093919
FACILITY NAME:POE FAMILY CHILD CAREFACILITY NUMBER:
197419481
ADMINISTRATOR:POE, DEANNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 531-2256
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:14CENSUS: 3DATE:
11/28/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:DEANN POE, LICENSEETIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Allegation #1: Licensee did not prevent day-care children from being exposed to an altercation with a parent.
Allegation #2: Licensee did not ensure that day-care child is properly cleaned.
Allegation #3: Licensee did not provide a safe and healthful environment for a child in care.
INVESTIGATION FINDINGS:
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On 11/28/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee DeAnn Poe and toured the facility. LPA observed 3 children in care with 2 staff.

During this investigation, LPA documented observations, obtained documents, conducted interviews with staff, children and parents. Children in care expressed they like attending the day care and everyone is nice. Parents who were interviewed disclosed they do not have any issues with insects or their children’s toileting needs. Parents also disclosed they were satisfied with the level of care provided by the facility staff. The staff that were interviewed reported the facility does not have insects inside the facility. The insects are outside in general due to the warm weather. Staff also reported children who are 3 years old and younger staff will provide assistance. Children who are 4 years old and potty trained, staff will ask the child and get their permission before assisting to avoid violating a child’s personal rights.
9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230911093919
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: POE FAMILY CHILD CARE
FACILITY NUMBER: 197419481
VISIT DATE: 11/28/2023
NARRATIVE
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Based on the evidence obtained and interviews conducted, the allegations of personal rights violations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee.

SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 11/28/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/28/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2