197419484-5-14-2020-30-CC-MRUZ-BPRVNG-20200519163503

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419484
Report Date: 05/14/2020
Date Signed: 05/14/2020 10:45:36 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2020 and conducted by Evaluator Margarit Sislyan

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200513094146

FACILITY NAME:	LITTLE ACORNS GROW		FACILITY NUMBER:	197419484
ADMINISTRATOR:	MARTIN, MELANIE		FACILITY TYPE:	850
ADDRESS:	19000 SATICOY STREET		TELEPHONE:	(818) 779-1099
CITY:	RESEDA	STATE: CA	ZIP CODE:	91335
CAPACITY:	52	CENSUS: 2	DATE:	05/14/2020
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Melanie Martin		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Staff allowed unauthorized adults to check in and out the daycare child.
Staff behaved inappropriately in front of the daycare children.
Staff did not report incidents to the authorized representative.
Staff did not accompany daycare children to the bathroom.
Staff yelled at day care child.

INVESTIGATION FINDINGS:

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Tele-Visit via Face-time

LPA Sislyan conducted Tele-Visit via Face-time on 5/14/2020 and talked to Melanie Martin, Director. LPA observed there were 2 preschool children at the facility during the visit along with one teacher.
During the investigation LPA interviewed people relevant to the investigation.
Based on LPA’s observation, interviews conducted and preponderance of evidence the above allegations are unsubstantiated, means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Licensee has been advised that an email shall be sent with the report attached, which has been reviewed during the Tele-Visit and a read receipt via email shall be considered an acknowledgement that they are in receipt of this form.
Exit interview

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mary Ruiz	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Margarit Sislyan	TELEPHONE: (424) 430-3049
LICENSING EVALUATOR SIGNATURE:	DATE: 05/14/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/14/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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