197419808-11-20-2023-58-CC-BBEL-CZ3U5Z-20240101141732

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197419808
Report Date: 11/20/2023
Date Signed: 11/20/2023 12:24:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2023 and conducted by Evaluator Silva Garibyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20230929092942

FACILITY NAME:	MARTIROSYAN FAMILY CHILD CARE		FACILITY NUMBER:	197419808
ADMINISTRATOR:	MARTIROSYAN, KNARIK		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 516-0022
CITY:	VAN NUYS	STATE: CA	ZIP CODE:	91405
CAPACITY:	14	CENSUS: 0	DATE:	11/20/2023
		UNANNOUNCED	TIME BEGAN:	11:15 AM
MET WITH:	Knarik Martirosyan, Licensee		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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1) Licensee hit daycare child while in care
2) Licensee yelled at daycare children

INVESTIGATION FINDINGS:

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On 11/20/2023 at 11:10 am, Licensing Program Analyst (LPA) Silva Garibyan arrived at Martirosyan Family Child Care Home to deliver the findings of a complaint received by the Department on 09/29/23 associated to Complaint Control Number 58-CC-20230929092942. LPA met with Licensee Knarik Martirosyan and explained the purpose of the visit. There were no children present at the time of the visit.

During the investigation into the allegations listed above, LPA obtained copies of the facility roster and conducted interviews with two staff, 14 current and previously enrolled children’s parents. LPA was unable to obtain additional information as the complainant was anonymous. Due to the fact that the licensee has moved to another location and currently has a pending application, no children are currently attending, and LPA was unable to interview any children.

The first allegation indicates that “Licensee hit daycare child while in care.”

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Betty Bell	TELEPHONE: (424) -301-3063
LICENSING EVALUATOR NAME: Silva Garibyan	TELEPHONE: (424) 301-3062
LICENSING EVALUATOR SIGNATURE:	DATE: 11/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20230929092942

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MARTIROSYAN FAMILY CHILD CARE	FACILITY NUMBER: 197419808
	VISIT DATE: 11/20/2023

NARRATIVE

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Per the Reporting Party (RP), their child who used to attend the facility over a year ago (during the COVID-19 restriction period), told RP that licensee hit them on their face (no injuries reported).
No disclosures were made by the two staff interviewed. Both staff denied hitting any children and denied ever seeing Licensee hit any children; on the contrary, both described Licensee as having a very nurturing and loving personality towards all the children.

No disclosures were made by the 14 parents interviewed. All explained that their children have never said anything about Licensee hitting them and that, on the contrary, their children are very happy to attend each day.

The second allegation indicates that “Licensee yelled at day-care children.”

Per RP, their child told them that the licensee yelled at all the children in care.

LPA interviewed two staff. Both staff denied yelling at any children and denied ever seeing Licensee yell at any child.

None of the 14 parents interviewed were aware of their children being yelled at. All explained that their children have never said anything about Licensee yelling at children.

Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies are being cited for the allegations listed above.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee Knarik Martirosyan.

SUPERVISOR'S NAME: Betty Bell	TELEPHONE: (424) -301-3063
LICENSING EVALUATOR NAME: Silva Garibyan	TELEPHONE: (424) 301-3062
LICENSING EVALUATOR SIGNATURE:	DATE: 11/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2023

LIC9099 (FAS) - (06/04)

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