197420033-12-10-2019-30-CC-VBAA-BK23RB-20191219172828

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197420033
Report Date: 12/10/2019
Date Signed: 12/10/2019 11:11:34 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/29/2019 and conducted by Evaluator Lourdes Castellanos

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191029133318

FACILITY NAME:	KREATIVE KIDS MONTESSORI		FACILITY NUMBER:	197420033
ADMINISTRATOR:	AASRITHA PURAM		FACILITY TYPE:	850
ADDRESS:	5317 TOPANGA CANYON BLVD		TELEPHONE:	(818) 585-2885
CITY:	WOODLAND HILLS	STATE: CA	ZIP CODE:	91364
CAPACITY:	30	CENSUS:	DATE:	12/10/2019
		UNANNOUNCED	TIME BEGAN:	10:50 AM
MET WITH:	Aasritha Puram Director		TIME COMPLETED:	11:51 AM

ALLEGATION(S):

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PERSONAL RIGHTS
Allegation #1-Facility staff leave children unsupervised-UNSUBSTANTIATED
Allegation #2- Facility staff force children to sleep-UNSUBSTANTIATED
Allegation #3- Facility staff use unusual form of punishment-UNSUBSTANTIATED
Allegation #4- Facility staff deny children food-UNSUBSTANTIATED
Allegation #5-Facility staff handle children in a rough manner-UNSUBSTANTIATED

INVESTIGATION FINDINGS:

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On 12/10/19 at 10:45 am , Licensing Program Analyst (LPA’s) Lourdes Castellanos, Adrian Risher, and Ericka Hill arrived at the facility to deliver the findings of the complaint received on 10/29/19. LPA’s met with the Site Director Aasritha Puram, who guided the LPA’s on a tour of the facility. LPA Castellanos explained the reason for the visit. Upon arrival LPA’s observed 19 children in care with 3 Staff.

Allegation-1
During initial complaint visit on 11/06/19, Licensing Program Analysts (LPA’s) Lourdes Castellanos and Ericka Hill conducted an Unannounced Annual Inspection from 9:30am to 12:30pm, LPA’s observed staff engaging appropriately with the children during daily activities, nap time, and meal times. At 10am LPA’s observed the Karate class instructor reviewing karate skills with the children and at 11am LPA’s observed Staff #2 encouraging children during a French language development activity. At 12pm, LPA’s observed children eating at the same time, with no child being excluded to eat.
cont'd LIC 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Lourdes Castellanos	TELEPHONE: (424) 301-3066
LICENSING EVALUATOR SIGNATURE:	DATE: 12/10/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20191029133318

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: KREATIVE KIDS MONTESSORI	FACILITY NUMBER: 197420033
	VISIT DATE: 12/10/2019

NARRATIVE

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Allegations-2-5
Upon return at 1:30pm on 11/06/2019, Licensing Program Analysts (LPA’s) initiated the complaint investigation portion. LPA’s observed 11 children napping on cots with blankets and shoes on the children. LPA’s also observed Staff #1 and Staff #3 supervising the napping children while Staff #2 was supervising a painting activity with 5 children in the backyard playground. Staff #2 stated “during nap time, children are given 30-40 minutes to fall asleep and when children do not fall asleep, they are allowed to engage in academic or artistic activities in the backyard playground.”

Staff #1, #2, and #3 stated that “when children misbehave, teachers use their teacher voice to talk to the children one-on-one or use thinking-time/time-out, allowing children time to sit down and think about their behavior.” Staff #2 also stated “she would not stay if she saw rough type of discipline being used on the children.”

At 2:45 pm LPA’s observed children eating snack at the same time, with no child being excluded to eat. LPA’s were informed by staff #2, 3, and Staff 4 that “if children misbehave … Regardless of, “Children are never denied food” as form of discipline. If children do not bring snack/food, Facility is prepared to provide. The interviews of Child #2 and Child #4 corroborated that denial of food is not a form of discipline.

Based on LPA’s facility observations, interviews, and a preponderance of evidence gathered from the facility, the allegations investigated above were found to be Unsubstantiated. Unsubstantiated means the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report, Appeal Rights (LIC9058) along with the Notice of Site Visit were provided to Aasritha Puram, Director.

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Lourdes Castellanos	TELEPHONE: (424) 301-3066
LICENSING EVALUATOR SIGNATURE:	DATE: 12/10/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2019

LIC9099 (FAS) - (06/04)

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