197492753-2-12-2026-58-CC-RNAO-DRKREH-20260223115730

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197492753
Report Date: 02/12/2026
Date Signed: 02/12/2026 02:46:20 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2025 and conducted by Evaluator Tatiana Bickham

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20251217134113

FACILITY NAME:	BEGINNINGS LEARNING CENTER, INC.		FACILITY NUMBER:	197492753
ADMINISTRATOR:	TALAR SUCU		FACILITY TYPE:	850
ADDRESS:	5554 CAHUENGA BLVD.		TELEPHONE:	(818) 643-5916
CITY:	NORTH HOLLYWOOD	STATE: CA	ZIP CODE:	91601
CAPACITY:	64	CENSUS: 43	DATE:	02/12/2026
		UNANNOUNCED	TIME BEGAN:	01:40 PM
MET WITH:			TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff handled a day care child roughly, causing injury to the day care child.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Tatiana Bickham and Christina Nunez conducted an unannounced site visit on 02/12/2026 at 1:40 PM to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPAs met with Executive Director Michelle Raz and explained the purpose of the visit. There were 43 children being supervised by 6 staff at the time of visit.

During the course of the investigation, interviews were conducted with Director, parents, staff, and children. LPA also conducted observations and collected incident reports for incidents that occurred in the month of December.

Per Reporting Party, staff handled a day care child roughly, causing injury to the day care child.

During an interview, the Director denied all allegations. The Director stated that staff have not handled
Paqge 1.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20251217134113

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BEGINNINGS LEARNING CENTER, INC.	FACILITY NUMBER: 197492753
	VISIT DATE: 02/12/2026

NARRATIVE

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any children inappropriately. Staff are not allowed to place their hands on children unless the children pose a danger to themselves. The Director also stated that any injuries occurring at the facility are reported to parents via Brightwheel or they are provided with a copy of the incident report at pickup.

Staff interviewed stated they have not observed any staff mistreating children. Staff reported that they only lead children by their hands and do not use forceful contact with any of the children.

Children interviewed stated they enjoyed coming to the center and did not express that any staff members handled them inappropriately.

Parents interviewed did not express any concerns regarding the allegations.

LPA conducted observations of the staff with the children in the classroom and on the yard, LPA did not observe any mistreatment of children by the staff.

LPA attempted to review camera footage per Executive Director Michelle Raz, the DVR system is not functioning, and the facility only has a live feed available.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Executive Director Michelle Raz and appeal rights were provided.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:	DATE: 02/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026

LIC9099 (FAS) - (06/04)

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