197492943-3-3-2022-12-CC-SHEG-CEAPHC-20220510111942

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197492943
Report Date: 03/03/2022
Date Signed: 03/03/2022 05:58:24 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2022 and conducted by Evaluator Brigitte Tsutaoka

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20220225082630

FACILITY NAME:	KIDS TOWN CHILDCARE CENTER, LLC		FACILITY NUMBER:	197492943
ADMINISTRATOR:	ANA GARCIA		FACILITY TYPE:	830
ADDRESS:	1825 WEST AVENUE J, SUITE 125		TELEPHONE:	(661) 951-2070
CITY:	LANCASTER	STATE: CA	ZIP CODE:	93534
CAPACITY:	30	CENSUS: 4	DATE:	03/03/2022
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Director Ana Garcia		TIME COMPLETED:	06:10 PM

ALLEGATION(S):

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Allegation 1: Unqualified staff are providing supervision to children.

INVESTIGATION FINDINGS:

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On March 3, 2022 at 12:45PM, Licensing Program Analysts (LPAs) Brigitte Tsutaoka and Donna Maddox conducted an unannounced complaint inspection on the above allegation. LPAs disclosed the purpose of inspection and were granted entry by Director, Ana Garcia. Upon entry, LPAs observed 1 teacher aid (Staff 2) with 4 sleeping infants. Director stated fully-qualified teacher in room is Staff 1 (units verified). LPAs observed Staff 1 arrive at approximately 2:00PM. LPAs observed Staff 1 exit center at approximately 2:30PM.

At 3:15PM, LPAs entered the infant room and observed Staff 2 alone with 4 actively awake infants eating spherical cheese puff snacks. During interviews, it was corroborated facility staff who do not have the sufficient Early Childhood Education (ECE) units to be a fully qualified infant teacher are left alone watching infants without a qualified teacher present. At 4:00PM, LPA observed Staff 1 return to the facility after conducting afterschool pick-ups.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20220225082630

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KIDS TOWN CHILDCARE CENTER, LLC	FACILITY NUMBER: 197492943
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/03/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/11/2022 Section Cited CCR 101416.2(c)(1)	1 2 3 4 5 6 7	101416.2(c)To be a fully qualified infant care teacher, a teacher shall have the following:(1) Completion, ...of 12 semester...units in early childhood or child development education... This requirement was not met as evidence by:	1 2 3 4 5 6 7	Director agreed to come up with plan to have qualified staff present at all times during infant waking hours no later than 3/11/2022.
	8 9 10 11 12 13 14	Based on observation, interview, and record review, Staff 2 was left alone supervising 4 infants who were actively awake without a qualified teacher present, which poses a potential Health and Safety risk to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 12-CC-20220225082630

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: KIDS TOWN CHILDCARE CENTER, LLC	FACILITY NUMBER: 197492943
	VISIT DATE: 03/03/2022

NARRATIVE

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Based on evidence obtained and observations conducted, the preponderance of evidence standard is met and the above allegation is substantiated. California Code of Regulations, Title 22, Division 12 Chapter 1 101416.2 Infant Care Teacher Qualifications Type B violation is being cited during this inspection. See LIC9099D for deficiency details.

An exit interview was conducted, this Report, Appeal Rights, and Notice of Site Visit were provided to Director, Ana Garcia.

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2022

LIC9099 (FAS) - (06/04)

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