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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197492952
Report Date: 11/13/2023
Date Signed: 11/13/2023 01:07:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230817132521
FACILITY NAME:COALICION DE LATINOS AMERICANOS, INC.FACILITY NUMBER:
197492952
ADMINISTRATOR:RUIZ, FABIOLAFACILITY TYPE:
850
ADDRESS:3130 W. 139TH STREETTELEPHONE:
(562) 279-6330
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:40CENSUS: 14DATE:
11/13/2023
UNANNOUNCEDTIME BEGAN:
11:23 AM
MET WITH:Cynthia NavarroTIME COMPLETED:
01:04 PM
ALLEGATION(S):
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Personal Rights- Staff handled Day Care Child in a rough manner.
Lack of Supervision- Staff left day-care child on the facility playground unattended.
INVESTIGATION FINDINGS:
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On 08/23/2023, LPA Whitmore initiated the complaint investigation and met with Site Supervisor Cynthia Navarro. LPA toured the facility indoors and outdoors, observing proper teacher/ child ratios with 14 total children in care and 3 teachers. LPA observed children in one classroom. LPA interviewed, Staff, Program Director and Children.LPA obtained Facility Roster, Personnel Report, Sign in Sheets Children, Parent Handbook, Discipline Policy, Incident Reports, Agenda Staff Orientation, Ratio Chart.
On 11/13/2023 at 11:23a.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with the Site Director Cynthia Navarro LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 14 total children in care and 4Teachers. The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Personal Rights- Staff handled day care child in a rough manner and Lack of Supervision Staff left day care child on the facility playground unattended. Although the allegations may have happened or are valid there
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230817132521
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: COALICION DE LATINOS AMERICANOS, INC.
FACILITY NUMBER: 197492952
VISIT DATE: 11/13/2023
NARRATIVE
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is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are deemed unsubstantiated. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Doris WhitmoreTELEPHONE: 424-301-3029
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2