197492990-2-24-2020-30-CC-SJSN-BME7MJ-20200304204713

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197492990
Report Date: 02/21/2020
Date Signed: 02/24/2020 10:45:58 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2019 and conducted by Evaluator Veronica Wheatley

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191218112547

FACILITY NAME:	LIGHT OF KNOWLEDGE CHILD CARE CENTER		FACILITY NUMBER:	197492990
ADMINISTRATOR:	QUAID, NILOFER		FACILITY TYPE:	850
ADDRESS:	13801 INGLEWOOD AVENUE		TELEPHONE:	(310) 897-4249
CITY:	HAWTHORNE	STATE: CA	ZIP CODE:	90250
CAPACITY:	30	CENSUS: 3	DATE:	02/21/2020
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Nilofer Quaid		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Faciity staff are failing to provide adequate supervision to daycare children.
Facility staff handled daycare child roughly.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), V. Wheatley conducted an inspection and investigation regarding the above allegations. LPA observed three children present. LPA met with the licensee/director at 2:00PM who denied a child being handled roughly. Licensee did admit that she has observed her staff on cellphones while supervising however states the staff have provided direct supervison to the children. LPA interviewed previous staff regarding cellphone use. The staff admitted to using phones but not lack of supervision. LPA interviewed witnesses and parents who did not disclose any violations of the above allegations. During LPA's last two inspections, LPA did not observe staff members on their cellular phones nor observed personal rights violations. Licensee has created a "no cell phone" policy for all staff.

Based on information obtained and interviews conducted, there is not a preponderance of evidence to substantiate the allegation, therefore the allegations are unsubstantiated. The unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview. A copy of the report provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica Wheatley	TELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:	DATE: 02/21/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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