197492990-6-3-2021-30-CC-KSTS-C4GRQ7-20210630131302

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197492990
Report Date: 06/03/2021
Date Signed: 06/03/2021 03:29:24 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2021 and conducted by Evaluator Shandra Powell

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20210407162346

FACILITY NAME:	LIGHT OF KNOWLEDGE CHILD CARE CENTER		FACILITY NUMBER:	197492990
ADMINISTRATOR:	QUAID, NILOFER		FACILITY TYPE:	850
ADDRESS:	13801 INGLEWOOD AVENUE		TELEPHONE:	(310) 897-4249
CITY:	HAWTHORNE	STATE: CA	ZIP CODE:	90250
CAPACITY:	30	CENSUS: 5	DATE:	06/03/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Nilofer Quaid, Licensee		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Qualifications - Unqualified staff providing care and supervision to day care children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Shandra Powell conducted a complaint inspection on 06/03/2021. Due to COVID-19 and precautionary measures this inspection was conducted via Tele-inspection regulations. The purpose of the tele-inspection was to deliver the findings for the above allegation. LPA met with Nilofer Quaid, Licensee, 5 children were in attendance during inspection.

Allegation states that unqualified staff providing care and supervision to day care children. Reporting Party (RP) alleges that Teacher Aides are left alone at facility without qualified staff.

During the course of the investigation disclousures were made by Licensee, Staff and Parents that Staff #1 and Staff #2 were providing care and supervision to day care children alone at facility on several occasions. Documentation shows Staff#1 and Staff#2 are teacher aides and are not qualified teachers. Licensee stated Staff #3 whom is a qualified teacher stop working at facility temporarily due to maternity leave in December of 2020.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Mary Ruiz	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 30-CC-20210407162346

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER	FACILITY NUMBER: 197492990
	VISIT DATE: 06/03/2021

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Based on documentation provided by the Licensee, and statements made, the preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

A finding of Substantiated means that the allegation has been found to be valid because the preponderance of the evidence standard has been met. Based on information obtained during this investigation, the following Type A deficiency listed on the attached LIC 809D are being cited in accordance with California Code of Regulations Title 22. Deficiency that is being cited will need to be cleared to protect the children’s health & safety.

A copy of this report must be provided to the authorized representative of all currently enrolled children and newly enrolled children for the next 12 months (1 year). The report shall be provided, no later than the next business day or the next day that the child is in care.

The Acknowledgement of Receipt of Licensing Reports (LIC 9224) shall be signed and kept in each of the children’s records. During the inspection, LPA provided (emailed) a copy of the LIC 9224 to the Licensee.

Exit interview was conducted with Nilofer Quaid, licensee and a copy of this report was signed by LPA Shandra Powell. This report and appeal rights were sent via email to licensee and an electronic read receipt confirms receiving the report. LPA requested licensee to print and sign report with original signature and return a copy to the ElSegundo Regional Office via US mail.

SUPERVISOR'S NAME: Mary Ruiz	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 30-CC-20210407162346

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LIGHT OF KNOWLEDGE CHILD CARE CENTER	FACILITY NUMBER: 197492990
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/03/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/04/2021 Section Cited CCR 101216.2(e)	1 2 3 4 5 6 7	Teacher Aide Qualifications and Duties An aide shall work only under the direct supervision of a teacher. The requirement is not met as evidenced by disclosures were made during investigation Teacher Aides are alone at facility caring and supervising children without a qualified teacher.	1 2 3 4 5 6 7	Licensee/Director has hired a qualified teacher/site supervisor for facility as of 06/02/2021. Licensee/Director will complete a Declaration LIC855 and send via email to LPA by POC date 06/04/2021.
	8 9 10 11 12 13 14	This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Mary Ruiz	TELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Shandra Powell	TELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:	DATE: 06/03/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2021

LIC9099 (FAS) - (06/04)

Page: 3 of 3