197492998-7-28-2020-12-CC-SHEG-BRYMNA-20200729094509

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197492998
Report Date: 07/28/2020
Date Signed: 07/28/2020 03:23:28 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2020 and conducted by Evaluator Brigitte Tsutaoka

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20200522142742

FACILITY NAME:	LITTLE PEOPLE INFANT & TODDLER CENTER		FACILITY NUMBER:	197492998
ADMINISTRATOR:	MONICA SMITH		FACILITY TYPE:	830
ADDRESS:	1324 WEST AVENUE J, #4		TELEPHONE:	(661) 209-9064
CITY:	LANCASTER	STATE: CA	ZIP CODE:	93534
CAPACITY:	25	CENSUS: 12	DATE:	07/28/2020
		UNANNOUNCED	TIME BEGAN:	02:19 PM
MET WITH:	Monica Smith & Duana Garrett		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Personal Rights: Staff handled day care child in rough manner.

INVESTIGATION FINDINGS:

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On July 28, 2020, Licensing Program Analyst (LPA), Brigitte Tsutaoka spoke with Administrator Monica Smith and Director Duana Garrett to deliver the findings for the above allegation. LPA Tsutaoka informed Administrator the purpose of the phone call instead of the in-person visit is due to COVID-19.

During this investigation, LPA Tsutaoka interviewed staff, parents, children, and other relevant complaint parties. Based on the information obtained, video evidence acquired, and interviews conducted the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.

An exit interview was conducted, and a copy of this report was read and sent via email with read receipt (due to COVID-19). In addition, another copy will be certified mail to Administrator Monica Smith and Director Duana Garrett.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Carissa Bell	TELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte Tsutaoka	TELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:	DATE: 07/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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