197493098-3-13-2024-30-CC-KSTS-D3J2LK-20240319172941

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493098
Report Date: 03/13/2024
Date Signed: 03/13/2024 03:20:06 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/21/2023 and conducted by Evaluator Loyce Phillips

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20231221103701

FACILITY NAME:	HUMBLE HEARTS ACADEMY		FACILITY NUMBER:	197493098
ADMINISTRATOR:	AMANDA FRY		FACILITY TYPE:	830
ADDRESS:	13325 HAWTHORNE BLVD.		TELEPHONE:	(424) 209-2537
CITY:	HAWTHORNE	STATE: CA	ZIP CODE:	90250
CAPACITY:	7	CENSUS: 6	DATE:	03/13/2024
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	ARACELI GONZALEZ, INTERIM DIRECTOR		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Allegation: Qualifications - Unqualified staff left alone with children in care.

INVESTIGATION FINDINGS:

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On 3/13/2024, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Interim Director, Araceli Gonzalez and toured the facility. LPA observed 6 infants in care with 2 staff members.

LPA conducted a full investigation that included interviews, observations, and record review. Information obtained during staff interviews revealed infants are not left alone with unqualified staff. All the staff who do not have infant/toddler units are always supervised by a qualified teacher or the Interim Director. Parents that were interview disclosed, when they do visit the classroom there are 2 staff members present with the infants.

9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce Phillips	TELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:	DATE: 03/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20231221103701

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HUMBLE HEARTS ACADEMY	FACILITY NUMBER: 197493098
	VISIT DATE: 03/13/2024

NARRATIVE

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During record review conducted on 12/27/2023, LPA observed staff files and found 2 teachers were fully qualified to work in the infant room. Interim Director is also qualified to work in the infant room. 3 aides are qualified to assist in the infant room. All staff members are criminal record cleared, have a health screening reports on file and immunizations are current with valid TB results.

On 3/13/2024, LPA observed 2 fully qualified teachers working in the infant room. LPA also conducted staff file review. 2 newly hired teachers are fully qualified to work in the infant room.

Based on the evidence obtained and interviews conducted, the allegations of Unqualified staff left alone with children in care are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Araceli Gonzalez.

SUPERVISOR'S NAME: Karren Starks	TELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce Phillips	TELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:	DATE: 03/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2024

LIC9099 (FAS) - (06/04)

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