197493268-11-7-2019-30-CC-JFEA-BJ2MHB-20191118083717

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493268
Report Date: 11/07/2019
Date Signed: 11/07/2019 10:28:04 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2019 and conducted by Evaluator Helen Estrella

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20190906124630

FACILITY NAME:	VALLEY MONTESSORI PRESCHOOL		FACILITY NUMBER:	197493268
ADMINISTRATOR:	GLADYS VILLALOBOS		FACILITY TYPE:	850
ADDRESS:	22103 VANOWEN STREET		TELEPHONE:	(818) 578-6177
CITY:	CANOGA PARK	STATE: CA	ZIP CODE:	91303
CAPACITY:	76	CENSUS:	DATE:	11/07/2019
		UNANNOUNCED	TIME BEGAN:	09:50 AM
MET WITH:	Noesh Hordagoda - Administrator		TIME COMPLETED:	10:45 AM

ALLEGATION(S):

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Personal Rights - Staff yell at day care children
Personal Rights - Staff handle day care children in a rough manner
Personal Rights - Staff force day care children to remain in their chairs
Personal Rights - Staff force food into day care children's mouths
Personal Rights - Staff not ensuring that children wash their hands
Personal Rigths - Staff do not provide a sheet for day care children when napping

INVESTIGATION FINDINGS:

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On 11/7/19, Helen Estrella, Licensing Program Analyst’s (LPA) conducted an inspection to the child care center for the purpose of concluding a complaint investigation. Upon arrival, LPA met with the Noesh Hordagoda, Administrator and informed the nature of the inspection. There was a total of 57 children being supervised by 7 staff and the Administrator.
Based on LPA's observations, interviews and evidence gathered, the allegations of the aforementioned allegations are deemed Unsubstantiated. There is insufficient evidence to indicate allegations took place at the facility. LPA conducted observation of facility daily operation of activities, nap time, and meal times and it was observe the child care activities do not violate Title 22 and Health and Safety Code regulations of Personal Rights. Staff was observe to assist children in child care activities, napping and adequate equipment available for each child in center.
Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.
A copy of this report, appeal rights, and exit interview conducted with the Administrator.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jennie Ferreira	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR NAME: Helen Estrella	TELEPHONE: (424) 301-3073
LICENSING EVALUATOR SIGNATURE:	DATE: 11/07/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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