197493273-1-11-2024-58-CC-RNAO-D2NW49-20240221155710

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493273
Report Date: 01/11/2024
Date Signed: 01/11/2024 02:28:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Suzette Ornelas

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20231212143754

FACILITY NAME:	WEVILLAGE VENTURA, LLC		FACILITY NUMBER:	197493273
ADMINISTRATOR:	BENINATI, KAREN		FACILITY TYPE:	830
ADDRESS:	13335 VENTURA BLVD.		TELEPHONE:	(818) 233-8218
CITY:	SHERMAN OAKS	STATE: CA	ZIP CODE:	91423
CAPACITY:	20	CENSUS: 14	DATE:	01/11/2024
		UNANNOUNCED	TIME BEGAN:	11:10 AM
MET WITH:	Cintia Guzman Victorian		TIME COMPLETED:	02:50 PM

ALLEGATION(S):

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Allegation 1 - Facility was operating out of ratio
Allegation 2 - Staff left napping daycare children unattended

INVESTIGATION FINDINGS:

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On 12/20/2023, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegations. Upon arrival, LPA was greeted and let into the facility by Facility Representative, Cintia Guzman Victorian to whom the reason for the inspection was announced. LPA toured the facility and observed 14 daycare children and 4 staff.

During the course of the investigation, LPA Ornelas made observations, obtained documentation in the form of children’s roster, staff schedules, children and staff sign in/out sheets and interviewed the Reporting Party (RP), 5 teachers in regard to the above allegations.

-Pertaining to the allegation that - Facility was operating out of ratio
-Pertaining to the allegation that - Sleeping infants were left unsupervised

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Betty Bell	TELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette Ornelas	TELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20231212143754

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WEVILLAGE VENTURA, LLC	FACILITY NUMBER: 197493273
	VISIT DATE: 01/11/2024

NARRATIVE

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Both of these allegations are unsubstantiated due to being addresses and cited 12/20/2023 with a POC due date of of 1/12/2024.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Facility Representative, Cintia Guzman Victorian.

SUPERVISOR'S NAME: Betty Bell	TELEPHONE: (424) 301-3063
LICENSING EVALUATOR NAME: Suzette Ornelas	TELEPHONE: 424-301-3008
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024

LIC9099 (FAS) - (06/04)

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