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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493364
Report Date: 07/30/2019
Date Signed: 07/30/2019 05:26:57 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2019 and conducted by Evaluator Lady King
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20190725102832
FACILITY NAME:LAUGH AND LEARN CHILD CAREFACILITY NUMBER:
197493364
ADMINISTRATOR:DAMON, TAMMYFACILITY TYPE:
830
ADDRESS:44539 10TH STREET WESTTELEPHONE:
(661) 726-0001
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:27CENSUS: 4DATE:
07/30/2019
UNANNOUNCEDTIME BEGAN:
04:21 PM
MET WITH:Karen ScovellTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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Personal Right- staff hit children, handle children in a rough manner and uses inappropriate forms of discipline.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Lady King and Jacky San conducted a subsequent complaint inspection for the purpose of delivering the findings for the above allegations. LPA met with Karen Scovell to discuss the complaint investigation. The investigation consisted of interviews with relevant parties, including staff, and obsevered center video. Based on the information obtained the above complaint is being concluded as unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. therefore, the allegations of Personal Rights violations are unsubstantiated.

An exit interview was conducted with Karen Scovell a copy of this report, Notice of Site Visit and Appeal Rights were provided on this day.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2019 and conducted by Evaluator Lady King
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20190725102832

FACILITY NAME:LAUGH AND LEARN CHILD CAREFACILITY NUMBER:
197493364
ADMINISTRATOR:DAMON, TAMMYFACILITY TYPE:
830
ADDRESS:44539 10TH STREET WESTTELEPHONE:
(661) 726-0001
CITY:LANCASTERSTATE: CAZIP CODE:
93534
CAPACITY:27CENSUS: 4DATE:
07/30/2019
UNANNOUNCEDTIME BEGAN:
04:21 PM
MET WITH:Karen ScovellTIME COMPLETED:
05:45 PM
ALLEGATION(S):
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9
Staff failed to provide safe napping environment
Staff failed to follow infant’s feeding plan
Staff not associated to the license child care facility
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Lady King and Jacky San conducted a subsequent complaint inspection for the purpose of delivering the findings for the above allegations. LPA met with Karen Scovell to discuss the complaint investigation. The investigation consisted of interviews with relevant parties, including staff, and obsevered center video. Based on the information obtained the above complaint is being concluded as substantiated for staff failed to provide safe napping environment, staff failed to follow infant’s feeding plan and
staff not associated to the license child care facility

. If a Type A violation is cited, a copy of the licensing report (LIC809 or LIC9099) must also be posted for 30 days. If these requirements are not met, civil penalties per violation will be assessed. Copies of the reports must be provided to each parent when a Type A violation is cited along with Acknowledgment of Receipt of Licensing Reports. Failure to meet the posting requirements shall result in an immediate $100.00 civil penalty

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 12-CC-20190725102832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550

FACILITY NAME: LAUGH AND LEARN CHILD CARE
FACILITY NUMBER: 197493364
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/30/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
07/31/2019
Section Cited
CCR
101170(e)(2)
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Criminal Record Clearance: All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility:
(2) Request a transfer of a criminal record clearance as specified in Section 101170(f)
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The Director agrees to submit the transfer form to ccl and follow up to ensure association.
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This requirement was not met by evidence: there is no finger print association for Staff 1, 2, and 3. No association for above staff. Although staff was criminal record cleared a $100.00 civil penalty will be assess for each staff for failure to have staff associated. Civil penalty was assessed. This is a type A Deficiency as it poses an immediate health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 12-CC-20190725102832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550
FACILITY NAME: LAUGH AND LEARN CHILD CARE
FACILITY NUMBER: 197493364
VISIT DATE: 07/30/2019
NARRATIVE
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In addition; all parents of currently enrolled children and any newly enrolled child for the following 12 months shall receive a copy of report and sign the LIC 9224 acknowledging receipt. Civil Penalty assessments will be assessed if all above requirements are not adhered too.

An exit interview was conducted with Karen Scovell a copy of this report, Notice of Site Visit and Appeal Rights were provided on this day.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 12-CC-20190725102832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1605 EAST PALMDALE BLV, STE A
PALMDALE, CA 93550

FACILITY NAME: LAUGH AND LEARN CHILD CARE
FACILITY NUMBER: 197493364
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/30/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
07/30/2019
Section Cited
CCR
101439(d)(2)
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Infant Care Center Fixtures, Furniture, Equipment and Supplies: A baby walker shall not be allowed on the premises of a child care center in accordance with Health and Safety Code Section 1596.846(b) and (c). (b) A baby walker shall not be kept or used on the premises of a child day care facility
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Licensee removd the 2 baby rockers off the premises on this date 07/30/19.
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This requirement was not met. The center failed to comply with Title 22 Regulations. State law prohibits baby walkers, bouncy seats, exersaucers and any other items that fall into that category. LPAs observed 2 baby rockers in the infant classroom accessible to children, which poses a potential health and safety risk to children in care.
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Request Denied
Type B
08/06/2019
Section Cited
CCR
101419.2(b)(1)
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Infant Needs and Services Plan:
The needs and services plan shall be in writing and shall include the following:
(1) The individual feeding plan. The requirement was not met by evidence by: LPA observed staff on video fail to follow child 1 approved
Needs and Service Plan.
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Director states she will train staff on the importance of following the Needs and Services Plan for each child. Director will forward a copy of the staff training sign in sheet to assigned LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Mariela RamonTELEPHONE: (661) 789-6952
LICENSING EVALUATOR NAME: Lady KingTELEPHONE: (661) 789-6944
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 6