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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493408
Report Date: 05/07/2021
Date Signed: 05/07/2021 04:33:02 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2021 and conducted by Evaluator Shandra Powell
COMPLAINT CONTROL NUMBER: 30-CC-20210219112721
FACILITY NAME:GREENWOOD FAMILY CHILD CAREFACILITY NUMBER:
197493408
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 4DATE:
05/07/2021
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:Jenea Greenwood, LicenseeTIME COMPLETED:
04:31 PM
ALLEGATION(S):
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Personal Rights;
Facility did not provide a comfortable environment for day care child.
Licensee is smoking in the day care home.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Shandra Powell conducted a complaint inspection on 05/07/2021. Due to COVID-19 and precautionary measures this inspection was conducted via Face Time conference. The purpose of the tele-inspection(Face Time) was to deliver the findings for the above allegations. LPA met with Jenea Greenwood, Licensee who provided video tour of the main child care area. four children were present during the inspection.

During this investigation, LPA interviewed Parents, Staff, Children and obtained the Child Care Facility Roster. There were no disclosures made regarding the above allegations. Licensee admitted that adult son does smoke outside the home. Based on the investigation, the above allegations for Personal Rights: Facility did not provide a comfortable environment for day care child and Licensee is smoking in the day care home are found to be
UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20210219112721
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GREENWOOD FAMILY CHILD CARE
FACILITY NUMBER: 197493408
VISIT DATE: 05/07/2021
NARRATIVE
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An exit interview was conducted by LPA Shandra Powell with Jenea Greenwood, Licensee. Due to COVID-19 and precautionary measures this report was sent via email to Licensee and an electronic read receipt confirms receiving the report. The Licensee was provided with the El Segundo Regional Office address and agrees to send the signed originals by mail. Appeal rights were also emailed to licensee.
SUPERVISOR'S NAME: Mary RuizTELEPHONE: (424) 301-3061
LICENSING EVALUATOR NAME: Shandra PowellTELEPHONE: (424) 301-3053
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2