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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493473
Report Date: 02/06/2020
Date Signed: 02/06/2020 10:01:52 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/02/2020 and conducted by Evaluator Angelica Ramirez
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20200102093429
FACILITY NAME:GRIGORYAN FAMILY CHILD CAREFACILITY NUMBER:
197493473
ADMINISTRATOR:GRIGORYAN, SHUSHANIKFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 307-6872
CITY:SHERMAN OAKSSTATE: CAZIP CODE:
91403
CAPACITY:14CENSUS: 8DATE:
02/06/2020
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Shushanik GrigoryanTIME COMPLETED:
10:20 AM
ALLEGATION(S):
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9
Day care provider caused injury to child(ren) in care
Day care provider handles children in care in an inappropriate manner
Day care provider does not allow the children's parent(s) access to the home
Facility is operating over capacity
INVESTIGATION FINDINGS:
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2
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13
On 2/6/2020 at 9:15 AM Licensing Program Analysts (LPAs) Angelica Ramirez and Ericka Hill arrived at the Grigoryan Family Child Care for the purpose of delivering investigation findings for the aforementioned allegations of the complaint received on 1/2/2020. Upon arrival LPAs met with licensee Shushanik Grigoryan and observed eight children (four infants, four preschoolers) in care with two assistants. All adults cleared per LIS. LPAs advised licensee the reason for the visit. Based on interviews conducted with staff and parents it is determined that the allegations are unsubstantiated as there was not sufficient evidence found or disclosures made for an alternate finding. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred. LPAs advised licensee complaint may be reopened if new evidence is received. A copy of this report was explained and provided to licensee Shushanik Grigoryan.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3077
LICENSING EVALUATOR NAME: Angelica RamirezTELEPHONE: (424) 301-3071
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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