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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493482
Report Date: 08/06/2019
Date Signed: 08/06/2019 01:17:36 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2019 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20190730150238
FACILITY NAME:WEST HILLS MONTESSORIFACILITY NUMBER:
197493482
ADMINISTRATOR:SINGH, JAGDEEPFACILITY TYPE:
850
ADDRESS:24373 VANOWEN STREETTELEPHONE:
(818) 702-0818
CITY:WEST HILLSSTATE: CAZIP CODE:
91302
CAPACITY:57CENSUS: 30DATE:
08/06/2019
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jagdeep Singh, DirectorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating over ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/06/19 at 10:00 AM, LPA Cohen met with the director, Jagdeep Singh, and informed her of the reason for the visit: to conduct an investigation of the alleged complaint received in the El Segundo Regional Office.
LPA obtained copies of the following: Teacher Time Sheets, Sign In/Out for the week of July 29 – August 2, 2019, and written declaration from four adults.

After visual observation, conducting interviews with two children, four teachers with written declaration, and one director, the following conclusion has been reached concerning the allegation above:
1. Facility is operating over ratio- Unsubstantiated

Unsubstantiated—a finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Sharalyn Jenkins-SweetenTELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Miriam CohenTELEPHONE: (424) 301-3058
LICENSING EVALUATOR SIGNATURE:

DATE: 08/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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