197493668-10-20-2022-30-CC-MNEL-CM76E2-20221216194402

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493668
Report Date: 10/20/2022
Date Signed: 10/20/2022 12:55:11 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/18/2022 and conducted by Evaluator Lillian J Casillas

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20221018084234

FACILITY NAME:	WILEY CENTER FOR SPEECH AND LANGUAGE DEVELOPEMENT		FACILITY NUMBER:	197493668
ADMINISTRATOR:	DAINE BERNSTEIN, M.A.		FACILITY TYPE:	850
ADDRESS:	15342 HAWTHORNE BLVD, STE. 102		TELEPHONE:	(310) 649-6199
CITY:	LAWNDALE	STATE: CA	ZIP CODE:	90260
CAPACITY:	15	CENSUS: 5	DATE:	10/20/2022
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Dr. Ashley Wiley		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

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Neglect/Lack of Supervision: Daycare child wandered away from facility due to lack of supervision.

INVESTIGATION FINDINGS:

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On 10/20/2022, Licensing Program Analyst (LPA) Lillian Casillas conducted an unannounced complaint visit for the purpose of investigating the allegation above. LPA met with Staff 1 (S1) upon arrival. Administrator, Diane Bernstein arrived at 11:35AM and Licensee, Dr. Ashley Wiley, arrived at 12:00PM. LPA observed 5 children in care with 5 staff.

During today’s investigation, LPA toured the the facility and focused on the playroom and entryway related to the incident. LPA interviewed Licensee, Administrator, and S1. S1 stated a parent arrived late to drop off their child, which left the entrance door unlocked. S1 stated he was in the playroom when Child 1 (C1) eloped out of the hallway when children were transitioning from the playroom to an adjacent clasroom. C1 exited the facility through the unlocked entrance door. S1 stated he found C1 outside in front of the facility with 2 adults who called the police.

[CONTINUE ON PAGE 2]

Substantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J Casillas	TELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20221018084234

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WILEY CENTER FOR SPEECH AND LANGUAGE DEVELOPEMENT	FACILITY NUMBER: 197493668
	VISIT DATE: 10/20/2022

NARRATIVE

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Based on interviews with relevant parties, there is a preponderance of evidence to prove the alleged violations did occur. Therefore, the allegation is SUBSTANTIATED. A Type A deficiency was cited during today's inspection (see LIC 9099-D for details).

Upon receipt of this report, the Licensee shall post the LIC 9213 Notice of Site Visit and any Licensing report documenting a type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement of Receipt (LIC 9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the LIC 9224 Acknowledgement of Receipt of Licensing Reports.

An exit interview was conducted. A copy of this report was provided to Licensee, Ashley Wiley, along with Appeal Rights and LIC 9213 Notice of Site Visit.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J Casillas	TELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 30-CC-20221018084234

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: WILEY CENTER FOR SPEECH AND LANGUAGE DEVELOPEMENT	FACILITY NUMBER: 197493668
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/20/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 10/20/2022 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision... (1) No child(ren) shall be left without the supervision of a teacher at any time… This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee agrees to add the “Supervising Children in Child Care Centers” video to the Child Safety/Supervision Protocol letter created by the facility: https://ccld.childcarevideos.org/child-care-center-operators/supervising-children-in-child-care-centers/ to
	8 9 10 11 12 13 14	Based on interviews and record review, facility did not ensure children were supervised as Licensee admitted C1 was found outside of the facility by 2 adults, which poses an immediate risk to the health, safety, or personal rights of children in care.	8 9 10 11 12 13 14	Licensee agrees to submit the revised letter to LPA via email by 10/27/2022.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Maureen Neal	TELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Lillian J Casillas	TELEPHONE: (424) 301-3097
LICENSING EVALUATOR SIGNATURE:	DATE: 10/20/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022

LIC9099 (FAS) - (06/04)

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