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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493709
Report Date: 08/02/2022
Date Signed: 08/02/2022 08:49:58 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2022 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220509090943
FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197493709
ADMINISTRATOR:SHIREEN PANJWANIFACILITY TYPE:
850
ADDRESS:4141 EL SEGUNDO BLVD.TELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:93CENSUS: 42DATE:
08/02/2022
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Emily WaltonTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff supervising children out of ratio
INVESTIGATION FINDINGS:
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On 8/2/2022 -Licensing Program Analyst (LPA) V. Wheatley conducted an unannounced inspecton at 3:30pm and met with the Director Emily Walton regarding the above allegation. LPA observed 42 children on the premises supervised properly by staff.

On 5/13/22 LPA met with director Emily Walton at 2PM who denied the allegation. LPA also interviewed five (5) staff members on the same day. LPA was provided a copy of the children's roster.

Based on the observations, information obtained and interviews which were conducted, there is a preponderance of evidence to substantiate the allegation, therefore the allegation is Substantiated.

See LIC 9099 for the deficiency. A copy of this report will be provided to every parent that has a child enrolled.

Exit interview. A copy of the report was provided to the director.


Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220509090943
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197493709
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/02/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
08/03/2022
Section Cited
CCR
101216.3(a)
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101216.3(a) -Teacher-Child Ratio
a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance,
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The director will submit a Plan of Correction to the department by 8/3/22 which will include how the staff will be trained to prevent supervising out of ratio. Indicating how the staff will remain within ratio at all times.
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This is evidenced by: Based on interviews from witnesses the staff have been observed supervising children out of ratio according to Title 22 Regulation. The ratio is 1 qualified staff person for every 12 children in care.
This is a health and safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2