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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493709
Report Date: 04/21/2023
Date Signed: 04/21/2023 02:06:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230217141145
FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197493709
ADMINISTRATOR:EMILY WALTONFACILITY TYPE:
850
ADDRESS:4141 EL SEGUNDO BLVD.TELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:113CENSUS: 49DATE:
04/21/2023
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:EMILY WALTON, DIRECTORTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Allegation #1: Personal Rights - Staff did not ensure children's diapers are changed in a timely manner.
INVESTIGATION FINDINGS:
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On 4/21/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Director, Emily Walton. LPA toured the facility and observed 49 children in care with 10 staff.

LPA conducted the initial inspection on 2/23/2023 and secondary inspection on 3/1/2023. During the inspection on 3/1/2023, LPA observed staff members changing diapers. LPA conducted interviews with parents and staff. Staff disclosed that diapering needs are met in a timely manner and the information is shared with parents through Pro-Care. Parents that were interviewed disclosed they have no issues or concerns regarding their child’s diapering needs. Parents also stated they are satisfied with the level of care being provided. Therefore, the allegation of staff does not ensure children's diapers are changed in a timely manner is deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/17/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230217141145

FACILITY NAME:LAUNCH PAD LEARNINGFACILITY NUMBER:
197493709
ADMINISTRATOR:EMILY WALTONFACILITY TYPE:
850
ADDRESS:4141 EL SEGUNDO BLVD.TELEPHONE:
(310) 644-2176
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:113CENSUS: 49DATE:
04/21/2023
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:EMILY WALTON, DIRECTORTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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3
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9
Allegation #2: Personal Rights - Staff left dangerous item accessible to day care children.
INVESTIGATION FINDINGS:
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On 4/21/2023, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Director Emily Walton. LPA toured the facility and observed 49 children in care with 10 staff.

LPA conducted the initial inspection on 2/23/2023 and secondary inspection on 3/1/2023. During both inspections, LPA observed adult scissors accessible to children in care in 2 different classrooms. Based on observations and interview statements from Staff #3, #5 and #6 it has been determined that staff left dangerous item accessible to day care children. Therefore, the allegation is deemed Substantiated. Substantiated findings mean that the allegation is valid because the preponderance of the evidence standard has been met.

Deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director,
Substantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 30-CC-20230217141145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197493709
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/01/2023
Section Cited
CCR
101238(g)
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101238(g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children.
This requirement is not met as evidenced by:
Based on LPA observation and interview statements from staff #3, #5 and #6 that staff left dangerous items accessible to children. If
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During each visit LPA had staff remove dangerous items.
Director will meet with staff and discuss items that can pose a danger to children in care and send a written a statement of discussion to LPA by POC date.
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not corrected this poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 30-CC-20230217141145
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LAUNCH PAD LEARNING
FACILITY NUMBER: 197493709
VISIT DATE: 04/21/2023
NARRATIVE
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No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Director.
SUPERVISOR'S NAME: Karren StarksTELEPHONE: (310) 740-3038
LICENSING EVALUATOR NAME: Loyce PhillipsTELEPHONE: (424) 301-3206
LICENSING EVALUATOR SIGNATURE:

DATE: 04/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/21/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4