197493783-2-28-2020-30-CC-SJSN-BM8RR9-20200228121444

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493783
Report Date: 02/07/2020
Date Signed: 02/28/2020 10:18:26 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2019 and conducted by Evaluator Adrian Risher

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20191218120112

FACILITY NAME:	ROYAL LEARNING CENTER INC. PRE SCHOOL		FACILITY NUMBER:	197493783
ADMINISTRATOR:	AMBROSE,DANA		FACILITY TYPE:	850
ADDRESS:	10216 S DENKER AVE		TELEPHONE:	(323) 242-8010
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90047
CAPACITY:	30	CENSUS: 15	DATE:	02/07/2020
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Dana Ambrose-Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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1. Facility staff failed to follow mandated reporting responsibilities

INVESTIGATION FINDINGS:

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On 02/07/2020 at 2:00pm, Licensing Program Analyst conducted an unanounced complaint visit to deliver the findings for the above allegations. LPA met with Dana Ambrose, Director. LPA explained the prupose of the visit and was granted access to the facility. LPA observed 15 napping children with 2 addtional staff members present.
LPA conducted interviews with Staff on 12/20/19. During this visit, LPA reviewed staff files to verify Mandated Reporter training certificate. LPA attempted to contact DCFS but Social Worker did not respond to request for information.
Based on interviews, file reviews and observations by LPA Risher, there was insufficint evidence to prove that the above allegations did or did not occur. Therefore the above allegations are found to be unsubstantiated. Unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the allegation did or did not occur.
Exit interview was completed and a copy of the report was provided. Appeal Rights were reviewed and provided.

Unsubstantiated

Estimated Days of Completion: 50

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Adrian Risher	TELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:	DATE: 02/07/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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