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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197493810
Report Date: 07/21/2022
Date Signed: 07/21/2022 01:32:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2022 and conducted by Evaluator Adrian Risher
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20220502165445
FACILITY NAME:SCHWARZKOPF FAMILY CHILD CAREFACILITY NUMBER:
197493810
ADMINISTRATOR:SCHWARZKOPF, ZOHARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 798-8774
CITY:TARZANASTATE: CAZIP CODE:
91335
CAPACITY:14CENSUS: 12DATE:
07/21/2022
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Zohar Schwarzkopf, LicenseeTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Ratio:Facility is operating over capacity
Personal Rights:Licensee is screaming while children are in care
INVESTIGATION FINDINGS:
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On 07/21/2022 Licensing Program Analyst (LPA) Adrian Risher, conducted a complaint subsequent visit regarding the above-mentioned allegations to deliver the findings. Upon arrival, LPA met with Zohar Schwarzkopf, Licensee. LPA explained the purpose of the inspection. LPA observed 12 children in care with 2 assistants.

On 05/02-2022, ESRO received a complaint regarding facility is operating over capacity and Licensee is screaming while children are in care. Information was reported that there were 17 children at the daycare and the licensee is constantly screaming.

On 05/102/2022, LPA Risher conducted the initial 10 day visit. LPA Risher conducted an interview with the Licensee and Staff 1-2. LPA requested a copy of the facility roster from licensee.
Unsubstantiated
Estimated Days of Completion: 85
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20220502165445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SCHWARZKOPF FAMILY CHILD CARE
FACILITY NUMBER: 197493810
VISIT DATE: 07/21/2022
NARRATIVE
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LPA observed 12 children present at the time of the inspection. Staff stated that there are 12 children enrolled at the daycare. There are 12 children listed on the children’s roster. Licensee confirmed that she is aware of the Ratio requirements for her license.

Staff utilize redirecting or timeout at a form of discipline. Licensee gives the children time to think about what they are doing. Staff talk to the children when they are not listening. Parents stated that children are given options throughout the day. LPA observed staff interact with the children during the initial inspection. LPA did not observe staff raising their voices.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur, therefore the allegations of Ratio and Personal Rights are found to be unsubstantiated. Facility is operating within the capacity regulations. Staff utilize a time-out method as a form of discipline and provide the children with options.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.

SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Adrian RisherTELEPHONE: (424) 301-3050
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2