197493813-7-3-2019-54-CC-BVON-BF238G-20190813180129

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493813
Report Date: 07/03/2019
Date Signed: 07/03/2019 04:13:16 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/16/2019 and conducted by Evaluator Rita Ramos

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190516162655

FACILITY NAME:	LUNA FAMILY CHILD CARE		FACILITY NUMBER:	197493813
ADMINISTRATOR:			FACILITY TYPE:	810
ADDRESS:			TELEPHONE:
CITY:		STATE:	ZIP CODE:
CAPACITY:	8	CENSUS: 5	DATE:	07/03/2019
		UNANNOUNCED	TIME BEGAN:	02:20 PM
MET WITH:	Alma Luna, Licensee		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Rita Ramos and Fabiola Vasquez conducted an unannounced complaint inspection to the above facility. LPAs met with Licensee, Alma Luna, who guided analyst on a tour of the facility. There were 5 children in care upon arrival. Also present during this inspection was McKayla Luna and Briana Luna.

During the investigation LPAs obtained a copy of the facility roster, interviewed children and Licensee.

Information provided by the complainant indicates that Licensee punishes Child #1 and Child #2 a lot and food is not given to them.

Licensee states that she believes children are being overfed and food is not ever scarce. In addition, Licensee states that children are asked to apologize or choose an area to sit when they are fighting. ---Pg 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita Ramos	TELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:	DATE: 07/03/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20190516162655

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LUNA FAMILY CHILD CARE	FACILITY NUMBER: 197493813
	VISIT DATE: 07/03/2019

NARRATIVE

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Child #1 made no disclosures. Child #2 disclosed that they eat and play at the facility and sit on a chair or sofa. Child #2 stated that they sit on a chair or sofa when they are fighting with other children or when they fight Child #3. Child #3 disclosed that they like the Licensee because they eat and stated that they sit on the sofa when they fight or are not listening. Child #4 made no disclosures.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation (s) did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Alma Luna, Licensee, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita Ramos	TELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:	DATE: 07/03/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2019

LIC9099 (FAS) - (06/04)

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