197493823-6-1-2020-30-CC-VBAA-BQ7P8N-20200602110545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493823
Report Date: 06/01/2020
Date Signed: 06/01/2020 11:33:54 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2020 and conducted by Evaluator Antonio Almanza

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200302114128

FACILITY NAME:	VAN NUYS EARLY EDUCATION CENTER PRESCHOOL		FACILITY NUMBER:	197493823
ADMINISTRATOR:	AMY MARTINEZ		FACILITY TYPE:	850
ADDRESS:	14350 SYLVAN STREET		TELEPHONE:	(213) 244-1240
CITY:	VAN NUYS	STATE: CA	ZIP CODE:	91401
CAPACITY:	82	CENSUS: 0	DATE:	06/01/2020
		UNANNOUNCED	TIME BEGAN:	10:40 AM
MET WITH:	Amy Martinez		TIME COMPLETED:	11:45 AM

ALLEGATION(S):

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Allegation: A teacher inappropriately disciplined a child in care

INVESTIGATION FINDINGS:

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Due to Safer at Home order issued by California State Governor Newsom, on 06/01/2020 at 10:59 a.m., Licensing Program Analyst (LPA) Antonio Almanza conducted Tele-Conference with the Director AMY MARTINEZ, for the purpose of concluding the investigation into the aforementioned allegations, complaint number 30-CC-20200302114128. The facility Director is stating that the facility is currently closed due to protest at the Court house located behind the facility.

During the course of the investigation, LPA conducted interviews, obtained evidence and made observations in regard to the above allegations.

The Parents of the children in care are not reporting any concerns regarding the treatment and the quality of care and supervision that their children are receiving at the Child Care Center. Parents are reporting that their children are happy and like being at the Child Care Center.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Antonio Almanza	TELEPHONE: (424) 301-3057
LICENSING EVALUATOR SIGNATURE:	DATE: 06/01/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200302114128

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: VAN NUYS EARLY EDUCATION CENTER PRESCHOOL	FACILITY NUMBER: 197493823
	VISIT DATE: 06/01/2020

NARRATIVE

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The parents are reporting that the discipline policy consist of the teachers talking to the children and letting parents know if there are any issues. Parents are reporting that staff are nice, helpful, and communicate with parents any concerns.

The facility staff are reporting that they do not practice time out. The staff talk to the children when needed and redirect the children and provide the children with options. Children who have issues following instructions are talked to and given space.

The Reporting Party and the Parent of Child 4 (C4) are reporting that C4 was put in the corner by his teacher for an unknown period of time and for unknown reasons. The incident occurred sometime in February and was not reported to Community Care Licensing Department until March 02, 2020. C4 has been attending the child care center for almost one year. The Parent of C4 stated that she started having problems with the Child Care Center in September 2019. Parent of C4 has been telling the facility Director about the issues that have risen since September and nothing has been done. C4 stopped attending the Child Care Center in April due to the grandmother being uncomfortable with C4 attending the Child Care Center during COVID-19. The parent of C4 is reporting that her child will not be returning to the Child Care Center.

On 03/10/2020, LPA Almanza toured the Child Care Center. LPA observed the Child Care Center to be clean, organized and free of any hazards to children. LPA observed children actively engaged in classroom activities and socializing freely with their peers and facility staff. LPA observed children actively participating, laughing, and smiling while interacting with the facility staff. Children spoke freely with LPA and did not disclose any information of concern.

Based on the evidence obtained over the course of the investigation, it was revealed that the parents and children do not have anything negative to report or concerns about the care and supervision that they are receiving at VAN NUYS EARLY EDUCATION CENTER PRESCHOOL. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

There are no deficiencies being cited during today’s visit. An Exit Interview was conducted, a copy of this report, Notice of Site Visit, and Appeal Rights were explained to the Director AMY MARTINEZ. It has been explained that a reply to the email shall be considered a substitute for the hard-copy signature.

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Antonio Almanza	TELEPHONE: (424) 301-3057
LICENSING EVALUATOR SIGNATURE:	DATE: 06/01/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/01/2020

LIC9099 (FAS) - (06/04)

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