197493882-11-13-2020-30-CC-VBAA-BVENSW-20201116094347

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493882
Report Date: 11/13/2020
Date Signed: 11/13/2020 06:03:30 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/12/2020 and conducted by Evaluator Veronica Wheatley

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200812091223

FACILITY NAME:	CANN ACADEMY INFANT CENTER		FACILITY NUMBER:	197493882
ADMINISTRATOR:	CANN-DUAH, RONNIE		FACILITY TYPE:	830
ADDRESS:	3801 WEST 132ND STREET		TELEPHONE:	(323) 541-7271
CITY:	HAWTHORNE	STATE: CA	ZIP CODE:	90250
CAPACITY:	12	CENSUS:	DATE:	11/13/2020
		UNANNOUNCED	TIME BEGAN:	04:00 PM
MET WITH:			TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff did not meet the needs of child in care.
Licensee did not follow the manufacturer's instructions for the use of equipment.
Licensee did not inform parent of her rights at the time of acceptance of child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), V. Wheatley conducted a Tele-visit with the licensee, Ronnie Cann-Duah at 6PM on September 11, 2020 due to Covid-19 regarding the above allegations.

LPA Wheatley interviewed the licensee who denied the above allegations. The licensee stated the child was never dirty or wet when the parent picked the child up. Licensee stated the staff used bibs and a change of clothes when necessary. Licensee stated the parent refused to follow the policy of leaving baby wipes and diapers. Licensee states the parent would bring the child's change of clothes and bibs in the diaper bag but refused to leave in the child's locker. Licensee denies a child sleeping in a high chair. Licensee denied not providing required Community Care Licensing paperwork to parent.

LPA continued the investigation whereby the Licensee provided copies of signed CCL documents. Licensee provided pictures of Child #1 in clean clothes and the children's roster. LPA interviewed parents who denied the allegations. LPA interviewed Staff #1 who denied the allegations. Complainant did not submit any photos of the child in unclean clothes. See Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica Wheatley	TELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:	DATE: 11/13/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200812091223

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CANN ACADEMY INFANT CENTER	FACILITY NUMBER: 197493882
	VISIT DATE: 11/13/2020

NARRATIVE

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Based on the investigation, records which were review and interviews which were conducted, there is not a preponderance of evidence to substantiate the allegation, therefore the allegations is unsubstantiated. Unsubstantiated: A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred.

A copy of this report is being sent to the licensee via Read-Receipt.

SUPERVISOR'S NAME: Sharalyn Jenkins-Sweeten	TELEPHONE: (424) 301-3054
LICENSING EVALUATOR NAME: Veronica Wheatley	TELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:	DATE: 11/13/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2020

LIC9099 (FAS) - (06/04)

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