197493920-4-28-2020-30-CC-VBAA-BQ322M-20200528170050

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197493920
Report Date: 04/28/2020
Date Signed: 04/28/2020 02:32:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2020 and conducted by Evaluator Antonio Almanza

PUBLIC

COMPLAINT CONTROL NUMBER: 30-CC-20200106120619

FACILITY NAME:	MY DISCOVERY GARDENS CHILDREN'S INFANT CENTER		FACILITY NUMBER:	197493920
ADMINISTRATOR:	RIGSBY, RACHELLE		FACILITY TYPE:	830
ADDRESS:	10440 MAGNOLIA BLVD		TELEPHONE:	(818) 533-8664
CITY:	NORTH HOLLYWOOD	STATE: CA	ZIP CODE:	91601
CAPACITY:	10	CENSUS: 0	DATE:	04/28/2020
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Rachelle Rigsby		TIME COMPLETED:	02:25 PM

ALLEGATION(S):

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Allegation 1: Lack of supervision resulting in day care child falling sustaining an injury.
Allegation 4: Unqualified staff left alone with daycare children.

INVESTIGATION FINDINGS:

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Due to COVID-19, On 04/27/20 at 2:00 p.m., Licensing Program Analyst (LPA) Antonio Almanza conducted Tele-Conference at My Discovery Gardens Children’s Infant Center, for the purpose of concluding the investigation into the following allegation: Allegation 1 - Lack of supervision resulting in day care child falling sustaining an injury, Allegation 4 - Unqualified staff left alone with daycare children. LPA held the conference with the center Director Rachelle Rigsby. During today’s Tele-Conference, the facility continues to be closed due to COVID-19 / Precautionary Closure with No Exposure(s) or Positive Tests.

During initial complaint visit on 01/08/20, LPA Antonio Almanza and Erika Hill interviewed Staff 1 (S1), Staff 2 (S2), Staff 3 (S3), Staff 4 (S4), Staff 5 (S5), toured the facility, reviewed Staff Files and obtained copies of LIC9040 Facility Roster and LIC 500 Personnel Report. The facility is licensed to serve 10 infant children and at the time of the investigation their were 8 infant children enrolled.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Antonio Almanza	TELEPHONE: (424) 301-3057
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200106120619

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MY DISCOVERY GARDENS CHILDREN'S INFANT CENTER	FACILITY NUMBER: 197493920
	VISIT DATE: 04/28/2020

NARRATIVE

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Allegation 1: Lack of supervision resulting in day care child falling sustaining an injury.
Per the allegation, staff (S2) fell asleep holding an infant (C1) and dropped the infant. Reporting Party (RP) does not recall when the incident occurred (probably in November). LPA contacted the parents of C1 to inquire about the incident that may have happened in November (2019). The Parent stated that C1 has been enrolled since September of 2019. Parent stated that in February C1 bumped head while in the center. Parent was notified of the incident via text and report. Parent stated that C1 has not had any prior incidents. LPA obtained a copy of accident reports and was able to verify that on 02/13/20, C1 fell and bumped his head resulting in a redline along the left side of his forehead.

After conducting interviews, records review of staff work schedules and observations by LPA it was revealed that the department is unable to verify that children are being injured for lack of supervision. LPA was not able to verify that the incident that is alleged occurred or that there is lack of supervision which resulted in C1 sustaining an injury in November.

Allegation 4: Unqualified staff left alone with daycare children.
Per the allegation S4 does not have Early Child Hood Education units and is left alone with children all the time; while covering breaks and lunches for staff. While conducting interviews S1, S2, S4, and S5 stated that either S3 (floater) or S1 will relive the teachers for breaks. S3 stated that teachers relieve each other for breaks. LPA obtained a copy of sign in and sign out sheets. The information received shows that there are enough staff present for staff to be relived for breaks and a qualified staff is present supervising children in care.

After conducting interviews with S1, S2, S3, S4, S5 and records review; it has been revealed that there are qualified staff present providing care and supervision to children in care. The information obtained shows that the facility has qualified staff to accommodate the ratio of 10 infants During a walk through of the facility LPA observed 3 staff supervising 7 children. LPA was able to verify that qualified staff are always present supervising children .

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Antonio Almanza	TELEPHONE: (424) 301-3057
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2020

LIC9099 (FAS) - (06/04)

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Control Number 30-CC-20200106120619

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: MY DISCOVERY GARDENS CHILDREN'S INFANT CENTER	FACILITY NUMBER: 197493920
	VISIT DATE: 04/28/2020

NARRATIVE

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Name	Days	Inn	15 minute Break	Lunch - 1 hour	15minute Break	Out
S1	Monday thru Friday	7:00 am	N/A	N/A	N/A	7:00 pm
S2	Monday thru Friday	7:30 am	Between 10:00 & 10:30 am	Between 12:30 & 1:00pm	Between 12:30 & 1:00 pm	7:00 pm
S3	Friday	9:30 am	Between 10:00 & 10:30 am	Between 3:45 & 4:00 pm	Between 3:30 & 5:00 pm	6:30 pm
S4	Monday thru Friday	9:00 am	11:00 am	1:00 pm	4:00 pm	7:00 pm
S5	Monday, Wednesday & Thursday	8:00 am	Unknown	Unknown	Unknown	5:00 pm

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

There are no deficiencies being cited, Exit Interview was conducted, and a copy of this report was explained and emailed (read receipt) to the Director.

SUPERVISOR'S NAME: Victor Bautista	TELEPHONE: (424) 301-3008
LICENSING EVALUATOR NAME: Antonio Almanza	TELEPHONE: (424) 301-3057
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2020

LIC9099 (FAS) - (06/04)

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