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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494464
Report Date: 11/16/2021
Date Signed: 11/16/2021 02:53:22 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/31/2021 and conducted by Evaluator Veronica Wheatley
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210831131905
FACILITY NAME:VENICE FAMILY CLINIC-HAWLAWNFACILITY NUMBER:
197494464
ADMINISTRATOR:SCARBOROUGH STACEYFACILITY TYPE:
850
ADDRESS:4754 W.120TH STREETTELEPHONE:
(310) 401-2874
CITY:HAWTHORNESTATE: CAZIP CODE:
90250
CAPACITY:32CENSUS: 19DATE:
11/16/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Chasiti NealTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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9
1. Child sustained unexplained injuries while in care.
2. Facility is not reporting incidents.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), V. Wheatley conducted an unannounced inspection. LPA met with site director Chasiti Neal. LPA toured the facility and took a census of 19 children. LPA observed the children napping and supervised by two teachers in each classroom with 4 children minimum. The maximum number in one class was 7 children.

LPA is completeing the investigation regarding the above allegations. LPA conducted an inspection on September 2, 2021 and observed the children being supervised properly by the qualified staff. During the inspection, LPA interviewed the director, Staff #1, #2, and Staff #3, and Staff #4. They all denied the allegations. Based on the interviews, none of the staff observed Child #1 with any marks or brusises on the last day of enrollment. Staff member changed the child's diaper several times and did not observe any marks or brusing therefore no ouch report was provided. On the last day, there were 6 children present with two teachers supervising the entire day. daily logs which are kept by staff to document when a child eats, sleeps, etc. LPA observed logs for Child #1.

See Page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20210831131905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VENICE FAMILY CLINIC-HAWLAWN
FACILITY NUMBER: 197494464
VISIT DATE: 11/16/2021
NARRATIVE
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PAGE 2

LPA reviewed the children's roster and contacted additional witnesses. LPA was unable to obtain any information to validate the allegations.

Based on information obtained and interviews conducted there is not a preponderance of evidence to substantiate the allegation, therefore the allegation is unsubstantiated. Meaning although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
SUPERVISOR'S NAME: Maureen NealTELEPHONE: (424) 301-3042
LICENSING EVALUATOR NAME: Veronica WheatleyTELEPHONE: (424) 301-3051
LICENSING EVALUATOR SIGNATURE:

DATE: 11/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3