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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494880
Report Date: 09/15/2023
Date Signed: 09/15/2023 09:29:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/14/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230614084823
FACILITY NAME:VERMONT MONTESSORIFACILITY NUMBER:
197494880
ADMINISTRATOR:SILVIA FLORES RODRIGUEZFACILITY TYPE:
830
ADDRESS:8300 VERMONT AVENUETELEPHONE:
(323) 549-4570
CITY:LOS ANGELESSTATE: CAZIP CODE:
90044
CAPACITY:26CENSUS: 15DATE:
09/15/2023
UNANNOUNCEDTIME BEGAN:
09:02 AM
MET WITH: Silvia RodriguezTIME COMPLETED:
09:25 AM
ALLEGATION(S):
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Personal Rights- Staff handled day care child in a rough manner.
Staff did not tend to day care child’s emotional needs.
Staff do not ensure a child’s diaper was changed in a timely manner.
INVESTIGATION FINDINGS:
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On 06/16/2023 at 3:00p.m. Licensing Program Analyst (LPA) Shandra Powell conducted an unannounced visit for the purpose of conducting the initial complaint investigation regarding the allegations above. LPA met with Silvia Rodriguez and observed 11 children and 4 staff at the time of the visit.
On 09/15/2023 at 9:02 a.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with the Licensee, Silvia Rodriguez. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 15 total children in care and 5Teachers.

The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, as well as a record review which included documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of personal rights-staff handled day care child in a rough manner, staff did not tend to day care child’s emotional needs, staff did not ensure child’s diaper was changed in a timely manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20230614084823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VERMONT MONTESSORI
FACILITY NUMBER: 197494880
VISIT DATE: 09/15/2023
NARRATIVE
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Although the allegations may have happened or are valid there is not a preponderance of evidence to provide the alleged violations did or did not occur. Therefore, the allegations are deemed unsubstantiated. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2