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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197494945
Report Date: 08/13/2025
Date Signed: 08/13/2025 02:19:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2025 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250805095701
FACILITY NAME:RAINBOW EARLY LEARNING CENTERFACILITY NUMBER:
197494945
ADMINISTRATOR:TARA PERERAFACILITY TYPE:
830
ADDRESS:20819 PARTHENIA STREETTELEPHONE:
(818) 993-0424
CITY:WINNETKASTATE: CAZIP CODE:
91306
CAPACITY:25CENSUS: 10DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Tara PereraTIME COMPLETED:
02:18 PM
ALLEGATION(S):
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Licensee did not ensure that the person who brings the child to, and removes the child from, the center signs the child in and out.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced complaint inspection on 08/13/2025 at 12:45 PM. LPA met with Director Tara Perera to discuss the above allegation. At the time of arrival LPA observed 10 infants in care with 3 staff.

During today's inspection LPA Bickham toured the facility, interviewed the director, and reviewed sign in and sign out sheets from June-August 13, 2025. LPA also collected the children's and staff roster.

Per Reporting Party, Licensee did not ensure that the person who brings the child to, and removes the child from, the center signs the child in and out.

During interview with Director, Director disclosed if the parent/guardian forgets to sign the child in/out the staff will check the child in or out for that day but will not sign on behalf of the parent/guardian.
Page 1
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 58-CC-20250805095701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: RAINBOW EARLY LEARNING CENTER
FACILITY NUMBER: 197494945
VISIT DATE: 08/13/2025
NARRATIVE
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Per Director, the center uses an application called Brightwheel to sign children in and out. Per Director, the application is also used to notate the daily wellness checks, and to communicate with the parents and if the child is not signed in the staff cannot input the daily wellness check. Per Director at the end of month they print out all of the sign in and out sheets for that month and have the parent/guardian sign for the days that were missed or the days the staff had to check the child in.

LPA reviewed children's sign in and out sheets from June 1- August 13, 2025, LPA observed some days were missing check in and out times for the children. LPA also observed staff checking children in and out of the facility. LPA informed Director the staff can not check children in/out on behalf of the parent or guardian, the person dropping off or picking up the child must sign them in and out.

Based on the LPAs observations and interview with Director, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.  California Code of Regulations, Title 22 (code) is being cited on the attached LIC 9099D.

A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.

Exit interview conducted with Director Tara Perera. A copy of this report and appeal rights were provided.


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SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20250805095701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: RAINBOW EARLY LEARNING CENTER
FACILITY NUMBER: 197494945
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/13/2025
Section Cited
CCR
101229.1(b)
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(b) The person who brings the child to, and removes the child from, the center shall sign the child in/out.
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The director shall enforce this requirement by reminding staff and parents/guardians to sign in/out the children daily. Director will inform staff they can not sign children in and out.
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This requirement was not met as evidenced by: LPA observation of time sheets from 6/1-8/13/25 with multiple staff checking children in/out on behalf of the parent/guardian. This poses an potential healthy and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3