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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700297
Report Date: 07/06/2021
Date Signed: 07/06/2021 11:02:28 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2021 and conducted by Evaluator Brigitte Tsutaoka
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210513152148
FACILITY NAME:BYRNE FAMILY CHILD CAREFACILITY NUMBER:
197700297
ADMINISTRATOR:BYRNE, APRILFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 886-1120
CITY:LANCASTERSTATE: CAZIP CODE:
93536
CAPACITY:14CENSUS: 8DATE:
07/06/2021
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Licensee April ByrneTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee left daycare child in soiled diaper.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 6, 2021 at 10:35 AM, Licensing Program Analyst (LPA) Brigitte Tsutaoka conducted an unannounced complaint inspection to deliver findings on the above allegation. LPA disclosed the purpose of the inspection and was granted entry by Licensee, April Byrne. Upon entry, LPA counted 8 children in attendance with Licensee and Licensee's assistant.

During this investigation, LPA interviewed staff, parents, children, and other relevant complaint parties. Based on the information obtained and interviews conducted the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.

An exit interview was conducted, a copy of this report, and a notice of site visit were provided to the Licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Brigitte TsutaokaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 07/06/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/06/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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