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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750026
Report Date: 12/11/2020
Date Signed: 12/11/2020 05:01:20 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/14/2020 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20200914153456
FACILITY NAME:HAYKAZUNYADZ CHILD CARE CENTER INC.FACILITY NUMBER:
197750026
ADMINISTRATOR:SATENIK, TERGRIGORYANFACILITY TYPE:
850
ADDRESS:7745 WEST APPERSON STREETTELEPHONE:
(818) 522-4172
CITY:TUJUNGASTATE: CAZIP CODE:
91042
CAPACITY:121CENSUS: 56DATE:
12/11/2020
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Satenik TergrigoryanTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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Allegation#1 Personal Rights: Staff force fed day care child
INVESTIGATION FINDINGS:
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On 12/11/2020 Licensing Program Analyst (LPA) Isabel Ortega virtually conducted an inspection at the facility for the purposes of a subsequent inspection to conclude the complaint investigation regarding the above allegation. LPA Ortega met with Director, Tergrigoryan Satenik. The facility was toured and a census was 56 children and 9 staff.
It was alleged that Staff force feed day care children. During the course of the investigation it revealed, that staff force fed children to eat by holding the child by the jaw and spoon feeding the child. Interviews with children, Parents and staff disclosed if a child does not want to eat they are forced fed by Staff. Therefore, based on the evidence gathered the preponderance of evidence standard was met, regarding the above allegation and this allegation was found to be SUBSTANTIATED under California Code of Regulations, (Title 22 Division Code 101226 (a).
This facility is being cited for a Type B deficiency an potential health and safety under Personal Rights. See LIC 9099 D.
An exit interview was conducted, a copy of this report, Appeal Rights and Notice of Site visit will be mailed to the facility.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 12-CC-20200914153456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: HAYKAZUNYADZ CHILD CARE CENTER INC.
FACILITY NUMBER: 197750026
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/11/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
12/11/2020
Section Cited
HSC
101223.2(a)
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Personal Rights; discipline.

(a) Any form of discipline or punishment that violates a child's personal rights as specified in Section 101223 shall not be permitted regardless of authorized representative consent or authorization.
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Director states that she will conduct training with staff regarding lunch policies and procedures on handling children in appropriate ways. Director will provide strategies in providing staff with healthy options. Director will email sign in sheet and the agenda to Licensing Palmdale Regional Office by Plan of Correction date of 12/29/2020.
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This requirement was not met as evidenced by parent, staff, and children interviews. Staff held child by the jaw to spoon fed child forcing child to eat. This is a potential Health and Safety risk for children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Carissa BellTELEPHONE: (661) 202-3359
LICENSING EVALUATOR NAME: Isabel OrtegaTELEPHONE: (661) 202-3786
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2020
LIC9099 (FAS) - (06/04)
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