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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198000044
Report Date: 04/24/2019
Date Signed: 04/30/2019 03:17:12 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2019 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20190220125341
FACILITY NAME:HAPPY TIME EDUCATIONFACILITY NUMBER:
198000044
ADMINISTRATOR:FRAZIER, TERRESAFACILITY TYPE:
850
ADDRESS:2675 GRAND AVE.TELEPHONE:
(213) 581-2759
CITY:WALNUT PARKSTATE: CAZIP CODE:
90255
CAPACITY:30CENSUS: 26DATE:
04/24/2019
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Lourdes MunizTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is overcapacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
THIS REPORT IS A COPY OF THE HANDWRITTEN REPORT PROVIDED DURING THE INSPECTION.

Licensing Program Analyst (LPA) Rita Ramos conducted an unannounced complaint inspection to the above facility. LPA met with Lourdes Muniz, Acting Director, who guided analyst on a tour of the facility. There were 26 napping children and 2 staff present upon arrival.

During the investigation LPA obtained a copy of the facility roster and inspected the facility on 02/25/19, 03/14/19, and today 04/24/19.

Information provided by the complainant indicates that the facility is operating overcapacity.

Information provided by the Actng Director's statement is that the facility is within the licensed capacity
-----------Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20190220125341
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: HAPPY TIME EDUCATION
FACILITY NUMBER: 198000044
VISIT DATE: 04/24/2019
NARRATIVE
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5
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7
8
9
10
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13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
of 30 or less.

Staff made no disclosures that the facility operates beyond the capacity of 30.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days. Failure to maintain posting will result in a civil penalty of $100.00. Exit interview was conducted with Lourdes Muniz, Acting Director, including Appeal Rights.


------------Page 2 of 2
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2