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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198001760
Report Date: 05/17/2019
Date Signed: 05/17/2019 01:10:34 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2019 and conducted by Evaluator Jacqueline Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20190510100401
FACILITY NAME:RIO HONDO COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
198001760
ADMINISTRATOR:GETHERS, SHIREETHHAFACILITY TYPE:
850
ADDRESS:3600 WORKMAN MILL RD.TELEPHONE:
(562) 908-3494
CITY:WHITTIERSTATE: CAZIP CODE:
90601
CAPACITY:120CENSUS: 36DATE:
05/17/2019
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Shireetha Gethers, DirectorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility staff member inappropriately handled child resulting in injury
Facility does not provide a safe environment for children

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jacqueline Martinez conducted an unannounced complaint inspection to the above facility for the purpose of interviewing staff. Upon arrival LPA met with Shireetha Gethers, Director, and discussed the reason for today’s inspection. A complaint was received on 5/10/19 that alleges that a staff member inappropriately handled Child #1 resulting in an injury and the facility does not provide a safe environment for children.

During this inspection LPA interviewed 4 Staff members, obtained a copy of the children's roster and other documentation related to the incident. LPA reviewed Child#1's file and inspected the indoors of the classroom and outdoor play areas.

Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Katherine HarewoodTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Jacqueline MartinezTELEPHONE: 323 981-3384
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2019 and conducted by Evaluator Jacqueline Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20190510100401

FACILITY NAME:RIO HONDO COLLEGE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
198001760
ADMINISTRATOR:GETHERS, SHIREETHHAFACILITY TYPE:
850
ADDRESS:3600 WORKMAN MILL RD.TELEPHONE:
(562) 908-3494
CITY:WHITTIERSTATE: CAZIP CODE:
90601
CAPACITY:120CENSUS: 36DATE:
05/17/2019
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Shireetha Gethers, DirectorTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility staff failed to inform parent of injury to child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jacqueline Martinez conducted a complaint inspection to investigate the above allegation. LPA met with Shireetha Gethers, Director during this inspection. On 5/10/19, a complaint was received that alleges that staff failed to inform a parent of an injury to their child.

During this inspection LPA interviewed 4 Staff members, obtained a copy of the children's roster and other documentation related to the incident. LPA reviewed Child#1's file and inspected the indoors of the classroom and outdoor play areas.

Based on LPAs interviewed on 5/17/19, the licensee failed to notify Child #1's parent on the day of the incident that the child was injured. The preponderance of evidence standard has been met, Staff #4 stated that an "ouch" incident report was not provided to the parent of Child #1 on the day of the injury, when child was scratched on the arm. This poses a potential health & safety risk to the children in care. therefore the above allegation is substantiated. A Type B deficiency is being cited on the LIC 809-D page, under 101226.3 (b) Observation of the Child. PAGE 1 OF 3
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Katherine HarewoodTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Jacqueline MartinezTELEPHONE: 323 981-3384
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20190510100401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: RIO HONDO COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 198001760
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/04/2019
Section Cited
CCR
101226.3(b)
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101226.3 Observation of the Child
(b) Any unusual behavior, any injury or signs of illness requiring assessment and/or administration of first aid by staff shall be reported to the child's authorized representative and recorded in the child's record.
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Director states that training will be provided to the Staff regarding timeliness and process of notifying parents of injury or incidents. An agenda and sign in sheet of the training will be provided to the Dept. by due date.
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Facility failed to meet the regulation above as evidence of the following: Staff #4 stated that an "ouch" incident report was not provided to the parent of Child #1 on the day of the injury, when child was scratched on the arm. This poses a potential health & safety risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Katherine HarewoodTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Jacqueline MartinezTELEPHONE: 323 981-3384
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2019
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20190510100401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: RIO HONDO COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 198001760
VISIT DATE: 05/17/2019
NARRATIVE
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An exit interview was conducted with Shireetha Gethers,Director. Appeal rights were explained and provided. The Director's signature on this report acknowledges receipt of their rights.

The Notice of Site Visit (LIC 9213) was provided. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

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SUPERVISOR'S NAME: Katherine HarewoodTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Jacqueline MartinezTELEPHONE: 323 981-3384
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 33-CC-20190510100401
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: RIO HONDO COLLEGE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 198001760
VISIT DATE: 05/17/2019
NARRATIVE
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Based on the interviews conducted, it has been determined that Child #1 was running in the classroom as various teachers were trying to work with the child and have the child stop running to prevent the child from harming himself and other children in the classroom, when Staff #4 stepped in and tried to stop the child by opening their arms. As Staff #4 opened their arms, Child #1 who was running was accidentally scratched on the arm. The intent of the injury was not to hurt the child. Based on the interviews conducted the allegation that a facility staff member inappropriately handled Child #1 is unsubstantiated.

Based on LPAs observations of the indoors and the outdoors of the facility, the allegation that the facility does not provide a safe environment for children is unsubstantiated.

An Exit interview was conducted with the Shireetha Gethers, Director. Notice of Site Visit was provided. The Notice of Site Visit should be posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days.
SUPERVISOR'S NAME: Katherine HarewoodTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Jacqueline MartinezTELEPHONE: 323 981-3384
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 5