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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198001853
Report Date: 09/24/2024
Date Signed: 09/24/2024 09:31:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2024 and conducted by Evaluator Dayna Chambers
COMPLAINT CONTROL NUMBER: 54-CC-20240129111356
FACILITY NAME:VIRAMONTES FAMILY CHILD CAREFACILITY NUMBER:
198001853
ADMINISTRATOR:VIRAMONTES, RAMONAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 585-6927
CITY:HUNTINGTON PARKSTATE: CAZIP CODE:
90255
CAPACITY:14CENSUS: 3DATE:
09/24/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Licensee Ramona ViramontesTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide adequate supervision resulting in inappropriate interactions between day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced investigation to above facility on 09/24/2024 at 9:00 AM, for the purpose of delivering findings for the above allegation.
LPA toured facility with Licensee, Ramona Viramontes, there were 3 children present during this visit.
The complaint was investigated by Community care Licensing Investigation Branch (IB) investigator, J. Santana. IB investigator obtained information through forensic interviews and law enforcement.
Interviews conducted were inconsistent with the allegation and although there were reports of many opportunities for children to be alone due to staff not always monitoring closely, interviews revealed different accounts of what took place. Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
Exit interview was conducted with Licensee, Ramona Viramontes and a copy of the report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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